Dealers: Page
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Courtesy of WardsAuto
Car Dealership People: Are You a Whiner or Winner?
As a famous old moralist said, “Self-help is the best help.”
By Marv Eleazer • Oct. 15, 2019 -
Courtesy of WardsAuto
New-Car Prices Rising, But for Much Different Reasons
“Affordability is a big issue,” says Charlie Chesbrough, Cox Automotive’s senior economist.
By Steven Finlay • Oct. 14, 2019 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
NADA Backs Automotive Trade Pacts, Decries Tariffs
Broad-based auto tariffs would “wreak havoc on the auto industry,” says Charlie Gilchrist, chairman of the National Automobile Dealers Assn.
By Steven Finlay • Oct. 9, 2019 -
Courtesy of WardsAuto
Battle Escalates Against ID Fraudsters (Who Like Nice Cars)
Total synthetic fraud balances rose marginally to just over $1 billion in 2019’s second quarter, but decreased for the automotive sector, says TransUnion.
By Steven Finlay • Oct. 8, 2019 -
Courtesy of WardsAuto
Terrific Texting Tips for Car Dealers
Know the who, what, when and how of digitally communicating with auto consumers.
By Mark Vickery • Oct. 8, 2019 -
Courtesy of WardsAuto
Car Dealership Pre-Owned Manager: Not All Black & White
In a Wards Q&A, Craig White talks about differences in geographic auto markets, his decisions based on data and how not to end up with losers on the lot.
By Steven Finlay • Oct. 4, 2019 -
Courtesy of WardsAuto
How Car Dealers Can Avoid Bloated Year-End Inventory
Play the sell-down game correctly and enjoy a profitable fall selling season.
By Brian Finkelmeyer • Oct. 1, 2019 -
Courtesy of WardsAuto
Car Dealership Used-Vehicle Ops Draw More Automaker Interest
“Used cars were a dirty word when I was on the OEM side,” says Patrick Janes of vAuto. “Back then it was new, new, new.”
By Steven Finlay • Sept. 24, 2019 -
Courtesy of WardsAuto
Car Dealerships Are Must-Stops Even for Digital Consumers
Auto dealership executives discuss how to keep the physical store relevant in the Internet world.
By Steven Finlay • Sept. 23, 2019 -
Courtesy of WardsAuto
Auto Customer Experiences Extend to Warranties
Car dealers, OEMs and suppliers will share best practices at the Automotive Warranty Management Summit Oct. 22-23.
By Steven Finlay • Sept. 20, 2019 -
Courtesy of WardsAuto
Old Auto-Retailing Tricks Are Today’s Crimes
Car dealership F&I managers with a modicum of experience should recognize when a credit application has been manipulated and what to do next.
By Marv Eleazer • Sept. 18, 2019 -
Courtesy of WardsAuto
Car Dealer Conference Speaker to Share ‘Undercover Evidence’
The DrivingSales Executive Summit is slated for Oct. 6-8 in Las Vegas.
By Steven Finlay • Sept. 18, 2019 -
Courtesy of WardsAuto
His Interview Questions Aim to Get to Heart of Job Candidates
Car dealership chain’s senior adviser William Powell is affectionately known as “the Godfather” at the LaFontaine Automotive Group.
By Steven Finlay • Sept. 16, 2019 -
Courtesy of WardsAuto
Car Dealer Masters Art of Making Customers Feel Special
At Garth Blumenthal’s Mercedes-Benz dealership, “price is way down the list,” he says of customers. “It’s more about the guest experience.”
By Steven Finlay • Sept. 13, 2019 -
Courtesy of WardsAuto
Car Dealership’s Digital Star Lost His Glow
The first in a three-part series on how perceptions in the auto industry have changed, what it means, and where it’s headed.
By Ryan Gerardi • Sept. 12, 2019 -
Courtesy of WardsAuto
Auto Dealers Can Make Vehicle Reconditioning Easier
Adhering to five disciplines prevents delays, friction and waste in getting vehicles ready for the used-car lot.
By Jim Leman • Sept. 10, 2019 -
Courtesy of WardsAuto
‘That Car Repair Bill Is How Much?’
A survey doesn’t delve into the “whys” of young people paying disproportionately more to fix their vehicles, but I have a theory.
By Steven Finlay • Sept. 9, 2019 -
Courtesy of WardsAuto
A Top Auto Dealer Advocates Making Tier Ads Work Together
In a Q&A, Scott Fink, who runs six dealerships, discusses different types of auto advertising.
By Adam Armbruster • Sept. 6, 2019 -
Courtesy of WardsAuto
Young Car Dealer Busy Making Plans – Then Gets Horrible News
Ryan LaFontaine talks about his business style, what he’s learned from his dealer parents and his fight with cancer.
By Steven Finlay • Sept. 5, 2019 -
Courtesy of WardsAuto
CDK Seeks Right Buyer for Digital Marketing Unit
The company says it continues to invest in its digital marketing business while it’s up for sale.
By Steven Finlay • Sept. 4, 2019 -
Courtesy of WardsAuto
How Car Dealerships Can Write Great Emails
Personalized messages convey enthusiasm, professionalism and sincerity.
By Richard Libin • Aug. 28, 2019 -
Courtesy of WardsAuto
Canadian Facility to Assess 3D Parts Printing
The National Research Council of Canada says as more sectors of the Canadian economy use cold spray additive manufacturing (CSAM) technology – commonly known as 3D printing –industrial-scale demonstrations are needed to help assess its full potential.
By Alan Harman • Aug. 21, 2019 -
Courtesy of WardsAuto
Three Ways Car Dealers Can Draw Top Job Seekers
Auto retailers can take a page from tech companies’ hiring efforts to get people excited about joining the team.
By Adam Robinson • Aug. 20, 2019 -
Courtesy of WardsAuto
Car Dealers Can Talk Their Way Into the Future
Simple conversational techniques can lead to great outcomes.
By Matt Muilenburg • Aug. 16, 2019 -
Courtesy of WardsAuto
360° Online Imagery Sells More Auto Parts
As more customers shop online for auto parts, finding ways to clearly show them what products look like becomes crucial.
By Jeff Hunt • Aug. 15, 2019
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