Dealers: Page 58
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Courtesy of WardsAuto
Detect Car Dealership Red Flags
Knowing where to look, what to watch for and what questions to ask can help prevent unpleasant surprises.
By James C. Bianchi and Edmund J. Reinhard • June 19, 2019 -
Courtesy of WardsAuto
Five Best States for Car Dealerships
Oklahoma is A-OK when it comes to auto retailing.
By Todd Bryant • June 17, 2019 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Car Dealership Service Departments Deserve Digital Spotlight Too
Emphasize fixed-operations capabilities through online channels to garner more business and foster long-term customer relationships.
June 14, 2019 -
Courtesy of WardsAuto
Chinese Auto Parts, Aftermarket Services Trade Show Grows
The three-day show saw a 7% increase in exhibition space to 516,670 sq.-ft.; a 5% growth in exhibitors to 612; and a 5% rise in professional buyers to 18,916.
By Alan Harman • June 12, 2019 -
Courtesy of WardsAuto
Not Car Dealership’s ‘F&I Box’
“It’s a business office,” says finance director Justin Gasman. “People come in to conduct business.”
By Steven Finlay • June 10, 2019 -
Courtesy of WardsAuto
Autoline Daily: Industry News for June 7
Automakers Ask Trump to Back Off, Kia K900 Impressions, EV Growth Over the Last 5 Years
June 7, 2019 -
Courtesy of WardsAuto
Car Dealerships Can Speed Up Vehicle Titling and Registering
Innovative digital tools streamline processes and make customers happier.
By Kaitlin Gavin • June 6, 2019 -
Courtesy of WardsAuto
Women Find Success as Car Dealership F&I Managers
“We’re not fluffy flowers, so don’t treat us that way,” says Alicia Ellis, a dealership F&I manager.
By Steven Finlay • June 3, 2019 -
Courtesy of WardsAuto
Why Automaker-Dealer Facilities Debate Is Irrelevant
A more open and educational dealership environment would boost store relevancy in the digital age.
By Scot Eisenfelder • May 30, 2019 -
Courtesy of WardsAuto
Move Over, Boomer Car Buyers
Millennials are about to become the biggest automotive-purchasing group. It could affect dealers big time, especially in the way they communicate with customers.
By Amy Hughes • May 29, 2019 -
Courtesy of WardsAuto
He Mixes F&I With Mixed-Martial Arts
“Hey, I’ve been locked in a cage with someone trying to kill me,” Adam Marburger says, explaining why hard-nose customers didn’t faze him as an F&I manager.
By Steven Finlay • May 22, 2019 -
Courtesy of WardsAuto
Online F&I Benefits Both Auto Dealers and Consumers
Four ways car dealers can incorporate F&I into their digital storefront.
By Bob George • May 16, 2019 -
Courtesy of WardsAuto
Car Dealers Play Vital Role in Ride-Sharing Program
DriveItAway makes it possible for prospective Uber and Lyft drivers to obtain vehicles on a rent-to-own plan.
By Steven Finlay • May 15, 2019 -
Courtesy of WardsAuto
Car-Buying Journey Twists, Turns, Changes Directions
In a Wards Q&A, CarGurus lead researcher Madison Gross talks about the vehicle-buying behavior of various demographic groups.
By Steven Finlay • May 14, 2019 -
Courtesy of WardsAuto
Survey Says Car Dealers Want Educated Customers
A survey says dealers and finance companies realize more consumer education, access to data and faster processes will enhance the vehicle-shopping journey.
By Jenn Reid • May 13, 2019 -
Courtesy of WardsAuto
U.S. Raises Duties on Chinese Auto-Parts Imports
A key goal of the talks would be addressing American concerns about intellectual property protections for U.S. technology exports to China, but the U.S. government says “China has chosen to retreat from specific commitments agreed to in earlier rounds.”
By Keith Nuthall • May 10, 2019 -
Courtesy of WardsAuto
Car Dealership Inventory: Asset or Liability?
It’s estimated a dealer pays between $150 and $300 per month for insurance on each vehicle sitting unsold in inventory.
By Valerie Vallancourt • May 10, 2019 -
Courtesy of WardsAuto
Auto Dealer Creates ‘Demilitarized Zone’ for Customers
The dealer principal of Los Angeles Chrysler-Dodge-Ram-Jeep is on the speaker lineup for upcoming back-to-back conferences, the Automotive Customer Experience Summit and the Auto CX Analytics & AI Summit.
By Steven Finlay • May 9, 2019 -
Courtesy of WardsAuto
Someone Say Amen to F&I
Rick McCormick is a clergyman who also trains dealership finance and insurance managers.
By Steven Finlay • May 8, 2019 -
Courtesy of WardsAuto
166 Million Reasons Why Tesla’s Retail Strategy Is Flawed
Tesla has saturated the markets where it can legally sell cars. It needs to increase market share in the 20 states that have banned or limited how many stores it can have.
By John McElroy • May 7, 2019 -
Courtesy of WardsAuto
Facebook Group Puts on Conference for Car Dealership F&I Managers
“We were worried about no one showing up,” says conference director Tony Dupaquier.
By Steven Finlay • May 7, 2019 -
Courtesy of WardsAuto
Car Dealerships Can Make Most of Vehicle Recalls
The right approach turns them into positive customer interactions.
By David Foutz • May 6, 2019 -
Courtesy of WardsAuto
Mentoring Becoming Lost Art at Car Dealerships
“I wouldn’t be here if it weren’t for three (mentors) including a dealer who gave me a shot selling cars as a young man,” says auto-retailing veteran George Benzing.
By Steven Finlay • May 1, 2019 -
Courtesy of WardsAuto
Car Dealers Help DealerSocket CEO Get Auto Retailing
In a Wards Q&A, DealerSocket CEO Sejal Pietrzak talks about a customer-first strategy, her management style, women as CEOs and more.
By Steven Finlay • April 29, 2019 -
Courtesy of WardsAuto
TV Jockeys for Position in Digital-Marketing Age
“There is a ton of misconception and a lot of insanity going on,” says Danielle DeLauro of the Video Advertising Bureau.
By Steven Finlay • April 23, 2019
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