Dealers: Page 26
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Courtesy of WardsAuto
Auto Retailers: Take the Lead in Resolving Vehicle Recalls
Dealers can play a significant role in helping reduce the overall number of vehicles with recalls. Reaching out to owners of these vehicles and getting them into the dealership drives revenue and builds better customer relationships.
By Mark Allen • June 22, 2023 -
Courtesy of WardsAuto
Five Tips To Boost Success of Car Dealership Service Departments
Offering factory-certified parts and highly trained technicians gives dealerships a competitive edge, a CDK survey says.
By Steve Finlay • June 21, 2023 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Column
Intelligent Driving Systems’ Impact on Auto Insurance Rates
Autonomous vehicles eventually may lower insurance premiums, but that's a long way off.
By Cedric Jackson • June 16, 2023 -
Courtesy of WardsAuto
Column
Going Beyond F&I Staff to Sell F&I Products
Auto retailers frequently create siloed business practices by defining boundaries between professionals in sales, service and F&I. But interdepartmental cooperation is crucial to a dealership’s overall success.
By Tim Blochowiak • June 15, 2023 -
Courtesy of WardsAuto
Car Prices Rise, But Incentives Deflate Profits
May marked the fifth consecutive month average new-car prices remained below sticker price.
By Nancy Dunham • June 14, 2023 -
Courtesy of WardsAuto
Dealers Can Ease Technician Shortage with Flexibility
Other positions in Fixed Ops and beyond allow technicians room to grow when life circumstances change.
By Steve Finlay • June 13, 2023 -
Courtesy of WardsAuto
Chevy Puts Music in the Drivers’ Seat for Its Marketing
By opting for similar songs in many of its ads, Chevrolet develops a sonic profile that fits its brand – and appeals to its target customer base.
By Wards Staff • June 13, 2023 -
Courtesy of WardsAuto
Closer Car Dealer-OEM Collaboration Urged
Partnerships all come down to the mindsets of dealers and manufacturers, say industry insiders.
By Steve Finlay • June 12, 2023 -
Courtesy of WardsAuto
The Safeguards Rule Is Here
Dealerships must comply or face stiff penalties.
By Jim Henry • June 9, 2023 -
Courtesy of WardsAuto
Group 1 Ranks No. 1 in Handling Service Customer Calls
Dealerships were evaluated on how quickly and efficiently they handled service-appointment calls.
By Steve Finlay • June 8, 2023 -
Courtesy of WardsAuto
Podcast
WardsAuto Podcast: Supply and Pricing of Lithium Key To EV Growth
Episode 2 of the WardsAuto Podcast focuses on battery technology, the growth rate of EV and the supply of lithium.
By Wards Staff • June 7, 2023 -
Courtesy of WardsAuto
Buy-Sell Dealership Activity Expected to Grow
Analysts believe dealership profits will also rise.
By Jim Henry • June 6, 2023 -
Courtesy of WardsAuto
Rising Interest Rates Slow the Rush Toward Long-Term Loans
Dealers find some customers opt for shorter loans rather than high-interest long-term financing.
By Jim Henry • June 2, 2023 -
Courtesy of WardsAuto
Building the Fixed Ops Bench
The key to filling parts department vacancies is to recruit from unlikely sources and within.
By Alysha Webb • May 30, 2023 -
Courtesy of WardsAuto
Lendbuzz Cuts Auto Loan Red Tape
“We focus on car financing for a segment of the market that has been underserved or overlooked,” says Lendbuzz CEO Amitay Kalmar.
By Steve Finlay • May 26, 2023 -
Courtesy of WardsAuto
Dealers Urged to Steer Fixed Ops Toward Exclusivity
Look for new areas where your dealership’s service department can dominate. Extra effort by service boosts profits and instills loyalty.
By Alysha Webb • May 25, 2023 -
Courtesy of WardsAuto
Dealers are Stayin’ Alive as Retail Continues to Shift
The challenge for dealers is to embrace continued enthusiasm for pre-ordering and grow their online offerings, including F&I.
By Nancy Dunham • May 23, 2023 -
Courtesy of WardsAuto
Column
Reasons Why Consumer Lending Is Ready for an Overhaul
The consumer lending industry’s limitations are becoming more evident, which means it’s time to rethink things and overhaul it in a more holistic, consumer-friendly and inclusive way.
By Amitay Kalmar • May 22, 2023 -
Courtesy of WardsAuto
Column
Dealers Deploying More Non-Traditional Advertising in 2023
Dealers need to advertise by leveraging search engines, social media, online video platforms and streaming audio spaces – platforms that weren’t considered five or 10 years ago.
By Lauren Donalson • May 18, 2023 -
Courtesy of WardsAuto
Subprime Shrinks, Delinquencies Rise
Dealers of brands whose buyers have lower average credit scores may become vulnerable, Cox Automotive researchers say.
By Jim Henry • May 16, 2023 -
Courtesy of WardsAuto
Auto Leasing Drops as Rates Rise
“I remember $99 a month leases,” says J.D. Power’s Patrick Roosenberg, formerly of Chrysler Financial. “Those days are over.”
By Steve Finlay • May 10, 2023 -
Courtesy of WardsAuto
Top Five Car Dealership Compliance Violations
“Some dealerships take compliance seriously, some don’t,” says Doug Fusco, founder of Dealer Safeguard Solutions.
By Steve Finlay • May 9, 2023 -
Courtesy of WardsAuto
Show Buyers the Money
Kelley Blue Book releases 5-year Cost-to-Own Awards.
By Wards Staff • May 8, 2023 -
Courtesy of WardsAuto
Column
Maximizing New-Vehicle Purchases Via IRA Tax Credit
The IRS has scaled back the number of available vehicles qualifying for the clean-vehicle tax credit. But as manufacturers push to satisfy the new requirements, there is hope that the list will get longer.
By Tom Alongi • May 5, 2023 -
Courtesy of WardsAuto
Who Does and Doesn’t Respond to Recall Notices?
Car dealers are being urged to join recall campaigns.
By Steve Finlay • May 3, 2023
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