Dealers: Page
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Courtesy of WardsAuto
Dealers’ Revenues Fall
Automakers’ revenues remain flat or improve while consumers blame dealers for higher pricing, reports J.D. Power.
By Jim Henry • Jan. 23, 2024 -
Courtesy of WardsAuto
Dealer Satisfaction Rebounds
Shorter buying times are key to improved scores, reports Cox Automotive.
By Nancy Dunham • Jan. 22, 2024 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Bite-Sized Training for F&I Professionals
JM&A invests in the “next generation of mobile learning.”
By Alysha Webb • Jan. 19, 2024 -
Courtesy of WardsAuto
Rimac Throws Down Gauntlet With Unlimited-Mileage Battery Warranty
Hypercar maker's warranty move recognizes that mileage hurts BEV power packs less than age.
By Paul Myles • Jan. 19, 2024 -
Courtesy of WardsAuto
Buyers Want Seamless Insurance Purchases
Most buyers age 45 and under want to buy insurance when they buy vehicles, according to Polly survey.
By Nancy Dunham • Jan. 18, 2024 -
Courtesy of WardsAuto
Wholesale Auction Prices Could Flatten
Prices are still in a downward trend, reports Cox Automotive.
By Jim Henry • Jan. 11, 2024 -
Courtesy of WardsAuto
Sellers’ Market Screeches to a Halt
Affordability will improve, but gradually, predict Cox analysts.
By Alysha Webb • Jan. 10, 2024 -
Courtesy of WardsAuto
Survey: Zoomers Are Top Age Group Paying Cash for Cars
Some analysts believe cash comes from parents, relatives.
By Steve Finlay • Jan. 9, 2024 -
Courtesy of WardsAuto
Column
The Next Step in Automotive Marketing
Reflections on advertising trends in 2023 and looking forward to 2024.
By David McShane • Jan. 8, 2024 -
Courtesy of WardsAuto
WardsAuto Marks 100th Year
WardsAuto, one of the oldest continuously operating media outlets covering the auto industry, celebrates its 100th anniversary this year.
By WardsAuto Staff • Jan. 4, 2024 -
Courtesy of WardsAuto
Toyota Expands Its Digital Auto Retailing Tool
In developing Smartpath, the automaker heeds its dealers’ feedback.
By Steve Finlay • Jan. 3, 2024 -
Courtesy of WardsAuto
Column
MSRPs, Transaction Prices Outpace Inflation, But Will They Last?
A J.D. Power executive looks ahead to what dealers can expect in 2024.
By Srini Rajagopalan • Dec. 29, 2023 -
Courtesy of WardsAuto
Dip in Service Volume Is Warning Shot for Dealers
Dealers must offer first-rate service to restore customers’ trust, reports Cox Automotive.
By Nancy Dunham • Dec. 27, 2023 -
Courtesy of WardsAuto
Blue Sky Values Stay High
Haig reports 2023 may be the third-most active year ever.
By Jim Henry • Dec. 26, 2023 -
Courtesy of WardsAuto
Auto Consumer Brand Loyalty Making Modest Rebound
Brand loyalty has “been flat for a long time,” says Tom Libby, an S&P analyst.
By Steve Finlay • Dec. 22, 2023 -
Courtesy of WardsAuto
Kia Backing Up Its Belief in BEVs, Marketing Exec Says
The automaker tells dealers they can sell BEVs, no matter their location.
By Alysha Webb • Dec. 20, 2023 -
Courtesy of WardsAuto
Column
InsuranceTech: What Is It? Why Should Dealers Care?
There are four ways to turn this latest digital innovation into a competitive advantage.
By Craig Eagleson • Dec. 18, 2023 -
Courtesy of WardsAuto
Dealers Can Take a Peek Into Customers’ Mindsets
Cars.com Experience Report guides brands, stores to entice customers.
By Alysha Webb • Dec. 15, 2023 -
Courtesy of WardsAuto
EV Transition Threatens Global Auto Parts Makers
The head of the Germany-based Center of Automotive Management predicts suppliers will cut their workforce by about 20% because of the shift from internal-combustion vehicles to electric vehicles.
By Jens Kastner • Dec. 14, 2023 -
Courtesy of WardsAuto
Tires Are the New Oil Change
CDK study explores how EVs will boost service work.
By Alysha Webb • Dec. 12, 2023 -
Courtesy of WardsAuto
How Dealers Spark Enthusiasm in Their Technician Ranks
Straightforward career paths, merit-based incentives are keys to keeping top talent.
By Steve Finlay • Dec. 6, 2023 -
Courtesy of WardsAuto
Column
Asset Tracking: Efficiency for OEMs, Yards and Drivers
It’s easier for storage-yard personnel to collect vehicles when they know exactly where they are.
By Adrian Jennings • Dec. 5, 2023 -
Courtesy of WardsAuto
Showrooms Come Alive With the Sound of Music
Choosing the right playlist for your dealership’s background sound can create a comfortable sales environment.
By Steve Finlay • Dec. 4, 2023 -
Courtesy of WardsAuto
Amazon Drives Into Retail Auto Business
Here’s what dealers need to know when comparing the Amazon and Costco auto programs.
By Alysha Webb • Dec. 1, 2023 -
Courtesy of WardsAuto
How to Turn 100-plus Cars a Month
Dealer who bills himself “world’s most successful car salesman” says it’s all about business structure.
By Jim Henry • Nov. 30, 2023
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