NEW ORLEANS Special financing, once considered the domain of independent car dealer, now is attracting the attention of franchised dealers, according to Chris Leedom of Leedom and Associates. Most of the dealers who contact us with questions about...
When Mark Patrick, host of Fox SportsRadio's early morning show heard that National Football League Commissioner Paul Tagliabue might ask the National Automobile Dealers Association to swap the dates of its convention with the Super Bowl date, he...
The National Automobile Dealers Association in August finished a survey that earlier asked Ford dealers what they thought of the automaker's controversial Blue Oval Certification program. The NADA had hoped to present the survey results to Ford...
For a brand that had been setting sales records left and right in the U.S., Volkswagen's 18.8% drop in September sales compared to a year-ago was an unwelcome surprise. Through August we were tracking right on through where we were last year: dead...
Until recently, automotive retailing information technology was simply considered a cost of doing business, not a driver in helping to sell cars, making customers happy or increasing dealership profits. It was pretty cut-and-dried. Today's more...
Mercedes-Benz USA CEO Paul Halata isn't making any promises about sales figures for 2001 and into next year, saying the events of Sept. 11 have thrown everyone for a loop, including the U.S.'s best-selling luxury brand. We've got to be realistic...
In the last couple of years, Hyundai Motor America has led the come back of the Korean imports in the American market. The company's best year was in 1986 when it sold 263,000 units. This year, the company will finish in excess of 320,000 units...
The Finance & Insurance Department probably plays the most important role of ensuring high customer satisfaction. Since 70%-80% of customers are either financing or leasing their automobile, the function we perform in F&I is key to their buying...
A U.S. Court of Appeals says Ford Motor Co.'s used-car web site the Pre-Owned Showroom violates the Texas Motor Vehicle Commission Code. A Ford spokeswoman says the court's decision is disappointing, but she noted that the appellate judges...
More than one million people from overseas come to the U.S. every year, and many of them want to show friends and family they are successful by buying a new car. In addition, there are nearly 80 million multicultural Americans already here. This...