7 Great F&I Quotes

“Are (F&I managers) happy, or is something going on in their lives? You want to make sure they have a good attitude about presenting to customers.”Kip Urban, F&I Solutions GroupCheck On How F&I Managers Sell and Feel

“F&I managers must be experienced orators, marketers and active listeners.”John Stephens, EFG Companies.Managers Who Can Make or Break Car Dealerships

“You can do special finance with class. If you’re not involved in special finance, you are missing a big part of the market.”Scott Simons, dealer, Valley dealership groupHard-charging Dealer Tries to Make It Fun

“Customers buy what they see value in, so we must teach F&I personnel how to be transparent, friendly and skilled at building value into the backend products they represent.”Shaka Dyson, Dealer F&I UniversityToday's F&I Customers Do Their Homework

“As long as vehicle prices continue to rise, we can expect leasing rates to grow along with them.”Melinda Zabritski, Experian AutomotiveOnce Near Dead, Leasing Hits All-Time High

“What worries me is that I’m seeing lenders waiving stipulations on 550 credit scores.”Joe Castle, dealer principal, Castle Auto GroupSome Lenders Relax Standards Too Much, Dealer Says

“I would go so far as to say upwards of 90% of sales managers haven’t a clue as to how to properly disclose a contract or perform the detailed work of the F&I position.”Jim Ziegler, F&I trainer and motivational speakerWhy I’m Getting F&I Certified.

“I would go so far as to say upwards of 90% of sales managers haven’t a clue as to how to properly disclose a contract or perform the detailed work of the F&I position.”Jim Ziegler, F&I trainer and motivational speakerWhy I’m Getting F&I Certified.