Steve Finlay

“Investors are very aware of the shortcomings of some startups,” says Ricardo’s Jeffrey Nichols.

“It’s a competitive landscape,” MEDC President Quentin Messer says of the new age of mobility. “There is a lot of competition from other states.”

An industry panel discusses how to lower electric-vehicle prices to foster mass appeal.

Right now, dealers are making lots of money and manufacturers needn’t offer rebates, says Rusty West of Market Scan. “But that will change.”

Pied Piper’s mystery shopping measures the sales effectiveness and customer helpfulness of luxury auto brands, online and in-store.

“The best-performing car is one that people want to spend time in,” says Tata Communications' Ankur Jindal.

In a Wards Q&A, Jim Roche talks about his new business initiative, plus rising warranty claims and how they affect dealers, automakers and car owners differently.

“It is easier to generate revenue than it is to hire and retain employees,” says Citrin President and CEO Joel Furno.