Steve Finlay

Auto industry veteran Robert Grill cites the No.1 mistake car dealerships’ used-car departments make.

Most EV owners will turn to dealerships – not independent shops or national car repair chains – to repair and maintain their vehicles, says Capital Automotive Finance’s Daniel Garces.

CDK Global’s new monthly report highlights vehicle-buying trends.

Automotive veterans offer tips on hiring and retaining good employees.

 “We want someone with integrity who is teachable and trainable,” Zeigler Auto Group’s Sam D’Arc says of F&I managers.

“We believe dealers will be the dominant channel moving forward,” says CDK Global CEO Brian MacDonald.

Advances in digital marketing make this one of “the most exciting times in automotive history,” says Cars.Com’s Brian Kramer.

“Right now, a lot of stores are slammed with a lot of work,” says fixed-operations veteran Lee Harkins.