Steve Finlay

Fixed Ops staff from various dealerships explain the vehicle inspection system to NADA attendees.

Dealers see the Louisiana apprenticeship initiative as the first step toward a national program.

As supply and demand stabilize, analysts expect prices will drop.

Dealers generally want to preserve the franchise system.

Plug-in, fuel cells, hybrids, and internal-combustion engines deserve longer looks, says Toyota's Hollis and J.D. Power's Betts.

Dealers can sell more cars and satisfy customers when lenders explore entire credit histories.

Gary Rome is 2023’s Time Dealer of the Year.

Direct sellers scored at the “bottom of the barrel” in customer satisfaction, says outgoing 2022 NADA Chairman Mike Alford.