Steve Finlay

CarMax reports an uptick in sales of vehicles with manual transmissions.

“America loves a choice,” says Fox Motors’ Diane Maher, referring to a widening selection of EVs.

But artificial intelligence won’t replace dealership staff anytime soon.

The service boosts revenue and safety but can sour customers on the brand and dealership.

"We think we figured it out. Now it’s a question of getting the word out,” says Mark Chandler of Credit Union Leasing of America.

Higher-income earners are the primary EV adopters, according to Autolist.

“A well-done video builds customer trust,” says Tully Williams, Niello Co.’s fixed operations director.

Digital technology, AI, smooth spotty transport issues.