Never Assume Auto Dealer Customers Know Fixed-Ops Business Mar 13, 2020 “I had no idea they also do routine work,” a woman says of a dealership where she bought her car. Trends Affecting Car Dealership Fixed Ops Jan 02, 2020 There are pressures, but also opportunities for service departments. Auto Industry Changing, You Should Too Oct 21, 2019 This is the last of a three-part series on what’s ahead as the age of mobility matures. Auto Industry Change Is Brewing, and It’s Often Volcanic Sep 19, 2019 This is part two of a three-part series on how perceptions in the auto industry have changed, what it means and where it’s headed. Car Dealership’s Digital Star Lost His Glow Sep 12, 2019 The first in a three-part series on how perceptions in the auto industry have changed, what it means, and where it’s headed.