An Upstream study identifies a massive rise in API-related cybersecurity attacks on dealers and others.

Dealers can profit from both the sale of the car and the loan secured for the buyer.

Electric-vehicle demand will soar when BEVs reach total cost-of-ownership parity with internal-combustion-engine vehicles, says Akshay Singh of the Pricewaterhouse Coopers consultancy.

Dealers who understand their customer bases can turn “nomads” into “loyalists.”

System allows buyers and dealers to see financing details simultaneously.

Acceptance of service lane recommendations increase when customers obtain the financing, Sunbit reports.

Capital One reports dealers underestimate shoppers’ concerns.

Although customer satisfaction dropped, time shopping for vehicles and F&I purchases increased.