Dealers: Page
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Courtesy of WardsAuto
Car Dealers Cite Need to Price Right From the Get-Go
Despite margin pressures and other concerns, a CarGurus survey indicates dealers are optimistic about 2020.
By Steven Finlay • March 4, 2020 -
Courtesy of WardsAuto
Car Dealers Should Lead Way to New Mobility
NADA Chairman Rhett Ricart is right: “Dealers will be more than just fine” as the world changes.
By John F. Possumato • March 3, 2020 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
How Car Dealers Can Hire (and Keep) the Right People
In a Wards Q&A, Hireology CEO Adam Robinson talks about the tight job market, dealer employment needs, payroll plans and young employees’ expectations.
By Steven Finlay • March 2, 2020 -
Courtesy of WardsAuto
Why Digital Retailing Matters to Car Dealers, Customers
Modern car shoppers want a convenient, personalized online experience to ease pain points and expedite time spent in-store.
By Mo Zahabi • Feb. 28, 2020 -
Courtesy of WardsAuto
Car Dealers Err in Pricing Used Vehicles
In a new book, Dale Pollak asks auto retailers to reconsider what he once told them to do.
By Steven Finlay • Feb. 27, 2020 -
Courtesy of WardsAuto
Troubled Investor Reduces His AutoNation Holdings
Edward Lampert once was the darling of Wall Street. Not anymore.
By Marty Bernstein • Feb. 26, 2020 -
Courtesy of WardsAuto
Car Dealers Who Sell Both New, Used Vehicles Trusted Most
An Ally survey says many Americans hold misperceptions about pre-owned vehicles.
By Matt Arnold • Feb. 21, 2020 -
Courtesy of WardsAuto
DealerSocket, Auto/Mate Seal Deal; Now for Integration Part
In a Wards Q&A, three executives talk about working together to combine their software companies that serve auto dealers.
By Steven Finlay • Feb. 20, 2020 -
Courtesy of WardsAuto
Avoiding Overpaying for Used-Car Inventory
“Dealers are always looking for something they can buy and profitably bring it back to the dealership, but that process has got to be efficient,” says Brad Kokesh, general manager of software provider DealerSocket.
By Jim Henry • Feb. 18, 2020 -
Courtesy of WardsAuto
RouteOne’s Path to Streamlined Credit Processing
The company has 20,000 dealers enrolled on its credit application processing platform, including 9,000 participating in its eContracting service.
Feb. 18, 2020 -
Courtesy of WardsAuto
NADA Chairman: Car Dealers Not Cowed By Disruptors
In his inaugural convention speech, Rhett Ricart says dealers “thrive on disruption.”
By Steven Finlay • Feb. 18, 2020 -
Courtesy of WardsAuto
Advice to Auto Dealers: ‘Enjoy the Used-Car Market’
“Dealers like to make money, and used cars are a way to make money,” says Jonathan Banks of J.D. Power.
By Steven Finlay • Feb. 18, 2020 -
Courtesy of WardsAuto
Cox Automotive Presents Woman of the Year Award to Virginia Dealer
“As our industry evolves, we need people of all genders and races,” says recipient Liza Myers Borches, head of Carter Myers Automotive.
Feb. 17, 2020 -
Courtesy of WardsAuto
Car Dealerships Should Hire More Women, Panelists Say
“You have to really believe” it’s worth it, says Sherry Schultz of the Walser Automotive Group.
By Jim Henry • Feb. 17, 2020 -
Courtesy of WardsAuto
‘Fire’ Unsuitable Job Candidates Before Hiring Them
Having applicants interview complete strangers is part of the Sellchology drill.
By Jim Henry • Feb. 16, 2020 -
Courtesy of WardsAuto
As Nissan Struggles, Dealers Get Marketing, Incentive Support
Wards Intelligence data paints a bleak sales picture for the Nissan brand: In 2019, nearly every nameplate sedan, utility vehicle and truck was down relative to 2018.
By Tom Murphy • Feb. 15, 2020 -
Courtesy of WardsAuto
Gail Miller: From Housewife to Owner of Business Empire
Larry H. Miller’s widow receives an unprecedented standing ovation after an inspiring speech at the annual J.D. Power Auto Summit.
By Steven Finlay • Feb. 15, 2020 -
Courtesy of WardsAuto
Military Lending Act Under Scrutiny
The Department of Defense ruling has had the effect of banning the sale of Guaranteed Asset Protection to military members. The American Financial Services Assn.and dealers would like to see it reversed.
By Jim Henry • Feb. 14, 2020 -
Courtesy of WardsAuto
Alas, Car Dealership Customers Aren’t Always Right
If we better understand customer behavior, we can better prepare ourselves for some of the pitfalls.
By Justin B. Gasman • Feb. 14, 2020 -
Courtesy of WardsAuto
U.S. Squarely in Chinese Auto Industry’s Sights
Consultant Michael Dunne counts 11 Chinese OEMs, 68 suppliers, 15 electric-vehicle tech companies, and 13 autonomous-vehicle companies with U.S. operations, mostly in California and Michigan.
By Jim Henry • Feb. 14, 2020 -
Courtesy of WardsAuto
Car Dealership F&I Managers Should Know Customers Early
Laurie Foster of Foster Strategies Group recommends F&I managers contact automotive customers before they visit the dealership.
By Steven Finlay • Feb. 13, 2020 -
Courtesy of WardsAuto
Consumer Auto Debt Up in Q4 2019
Total consumer auto debt was a record $1.33 trillion for the fourth quarter, up from $1.27 trillion a year ago, the New York Federal Reserve report says.
By Jim Henry • Feb. 11, 2020 -
Courtesy of WardsAuto
How Car Dealers Can Play a Great Hand on Google
If you can develop content around a topic no one else has addressed, you can win the day.
By Gregory Arroyo • Feb. 11, 2020 -
Courtesy of WardsAuto
Responding to Car Dealership Customer Reviews a Found Art
“Reputation management has gained steam over the years,” says Dealer.com’s Erica Danford.
Feb. 7, 2020 -
Courtesy of WardsAuto
Chicago Auto Show Rebuts Raps
“We’re experts at engaging and exciting consumers,” says David Sloan of the dealer association that stages the city's annual automotive extravaganza.
By Steven Finlay • Feb. 6, 2020
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