Dealers: Page 56
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Courtesy of WardsAuto
Terrific Texting Tips for Car Dealers
Know the who, what, when and how of digitally communicating with auto consumers.
By Mark Vickery • Oct. 8, 2019 -
Courtesy of WardsAuto
Car Dealership Pre-Owned Manager: Not All Black & White
In a Wards Q&A, Craig White talks about differences in geographic auto markets, his decisions based on data and how not to end up with losers on the lot.
By Steven Finlay • Oct. 4, 2019 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
How Car Dealers Can Avoid Bloated Year-End Inventory
Play the sell-down game correctly and enjoy a profitable fall selling season.
By Brian Finkelmeyer • Oct. 1, 2019 -
Courtesy of WardsAuto
Car Dealership Used-Vehicle Ops Draw More Automaker Interest
“Used cars were a dirty word when I was on the OEM side,” says Patrick Janes of vAuto. “Back then it was new, new, new.”
By Steven Finlay • Sept. 24, 2019 -
Courtesy of WardsAuto
Car Dealerships Are Must-Stops Even for Digital Consumers
Auto dealership executives discuss how to keep the physical store relevant in the Internet world.
By Steven Finlay • Sept. 23, 2019 -
Courtesy of WardsAuto
Auto Customer Experiences Extend to Warranties
Car dealers, OEMs and suppliers will share best practices at the Automotive Warranty Management Summit Oct. 22-23.
By Steven Finlay • Sept. 20, 2019 -
Courtesy of WardsAuto
Old Auto-Retailing Tricks Are Today’s Crimes
Car dealership F&I managers with a modicum of experience should recognize when a credit application has been manipulated and what to do next.
By Marv Eleazer • Sept. 18, 2019 -
Courtesy of WardsAuto
Car Dealer Conference Speaker to Share ‘Undercover Evidence’
The DrivingSales Executive Summit is slated for Oct. 6-8 in Las Vegas.
By Steven Finlay • Sept. 18, 2019 -
Courtesy of WardsAuto
His Interview Questions Aim to Get to Heart of Job Candidates
Car dealership chain’s senior adviser William Powell is affectionately known as “the Godfather” at the LaFontaine Automotive Group.
By Steven Finlay • Sept. 16, 2019 -
Courtesy of WardsAuto
Car Dealer Masters Art of Making Customers Feel Special
At Garth Blumenthal’s Mercedes-Benz dealership, “price is way down the list,” he says of customers. “It’s more about the guest experience.”
By Steven Finlay • Sept. 13, 2019 -
Courtesy of WardsAuto
Car Dealership’s Digital Star Lost His Glow
The first in a three-part series on how perceptions in the auto industry have changed, what it means, and where it’s headed.
By Ryan Gerardi • Sept. 12, 2019 -
Courtesy of WardsAuto
Auto Dealers Can Make Vehicle Reconditioning Easier
Adhering to five disciplines prevents delays, friction and waste in getting vehicles ready for the used-car lot.
By Jim Leman • Sept. 10, 2019 -
Courtesy of WardsAuto
‘That Car Repair Bill Is How Much?’
A survey doesn’t delve into the “whys” of young people paying disproportionately more to fix their vehicles, but I have a theory.
By Steven Finlay • Sept. 9, 2019 -
Courtesy of WardsAuto
A Top Auto Dealer Advocates Making Tier Ads Work Together
In a Q&A, Scott Fink, who runs six dealerships, discusses different types of auto advertising.
By Adam Armbruster • Sept. 6, 2019 -
Courtesy of WardsAuto
Young Car Dealer Busy Making Plans – Then Gets Horrible News
Ryan LaFontaine talks about his business style, what he’s learned from his dealer parents and his fight with cancer.
By Steven Finlay • Sept. 5, 2019 -
Courtesy of WardsAuto
CDK Seeks Right Buyer for Digital Marketing Unit
The company says it continues to invest in its digital marketing business while it’s up for sale.
By Steven Finlay • Sept. 4, 2019 -
Courtesy of WardsAuto
How Car Dealerships Can Write Great Emails
Personalized messages convey enthusiasm, professionalism and sincerity.
By Richard Libin • Aug. 28, 2019 -
Courtesy of WardsAuto
Canadian Facility to Assess 3D Parts Printing
The National Research Council of Canada says as more sectors of the Canadian economy use cold spray additive manufacturing (CSAM) technology – commonly known as 3D printing –industrial-scale demonstrations are needed to help assess its full potential.
By Alan Harman • Aug. 21, 2019 -
Courtesy of WardsAuto
Three Ways Car Dealers Can Draw Top Job Seekers
Auto retailers can take a page from tech companies’ hiring efforts to get people excited about joining the team.
By Adam Robinson • Aug. 20, 2019 -
Courtesy of WardsAuto
Car Dealers Can Talk Their Way Into the Future
Simple conversational techniques can lead to great outcomes.
By Matt Muilenburg • Aug. 16, 2019 -
Courtesy of WardsAuto
360° Online Imagery Sells More Auto Parts
As more customers shop online for auto parts, finding ways to clearly show them what products look like becomes crucial.
By Jeff Hunt • Aug. 15, 2019 -
Courtesy of WardsAuto
Four Buy-In Techniques to Change Car Dealership Culture
When I talked about how a video game could help in the rebuilding of fire-damaged Notre Dame, I got the attention of dealership staffers at a training session.
By Dave Adcock • Aug. 13, 2019 -
Courtesy of WardsAuto
Modern Car Dealership Selling as Easy as 1-2-3
“If we put customers in control, it changes everything,” says Robert Armstrong of Tricor Auto Group.
By Steven Finlay • Aug. 12, 2019 -
Courtesy of WardsAuto
Four Steps Car Dealers Can Take to Win, Keep Customers
A dealership that provides a seamless process and is seen as the customer's advocate rather than as an adversary will become their dealership.
By Valerie Vallancourt • Aug. 9, 2019 -
Courtesy of WardsAuto
EU-Mercosur Deal Offers European Auto, Parts Exporters Major New Markets
Given that last year the EU exported just 73,000 cars to Mercosur, representing 2.2% of the four South American countries’ total market, there is plenty of room for more export sales.
By Keith Nuthall • Aug. 9, 2019
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