Dealers: Page
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Courtesy of WardsAuto
Car Dealerships Seem Safe
“It’s not like going to the supermarket,” says J.D. Power’s Tyson Jominy.
By Steven Finlay • April 16, 2020 -
Courtesy of WardsAuto
Car Dealer’s Guide to a Complete Digital Storefront
Auto retailers who want to improve online customer experiences should offer six essential components.
By Bob George • April 15, 2020 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
China’s Dealers Sell Online, Get OEM Help During COVID-19 Shutdown
As dealerships reopen, dealers naturally are trying to sound optimistic, but China’s auto market faces a tough time for the remainder of 2020, say analysts.
By Alysha Webb • April 14, 2020 -
Courtesy of WardsAuto
California Dealers Endure Impact of Early Shelter-in-Place Order
California was first to issue statewide shelter-in-place protocols. Sales at its more than 1,400 dealerships took a hit earlier than those in states which delayed or have not issued such orders.
By Alysha Webb • April 13, 2020 -
Courtesy of WardsAuto
Does Vehicle Leasing Offer Glimmer of Hope?
In a Wards Q&A, J.D. Power’s Patrick Roosenberg talks about competition, lessee behavior, residuals, credit and how the current automotive crisis differs from the last one.
By Steven Finlay • April 7, 2020 -
Courtesy of WardsAuto
Ally Warns of COVID-19 Economic Fallout
“The duration and severity of the pandemic continue to be impossible to predict,” the automotive lender says in an SEC filing.
By Jim Henry • April 6, 2020 -
Courtesy of WardsAuto
Car Dealers Can Make Digital Marketing Pop
With new technology, each vehicle can be treated differently based on its profit potential.
By Randy Kobat • April 6, 2020 -
Courtesy of WardsAuto
Get Car Dealership Managers Involved in Employee Training
New hires often are thrown into the deep end and expected to succeed with little or no training.
By Richard Libin • April 3, 2020 -
Courtesy of WardsAuto
Competition ‘Fierce’ for End-of-Lease Customers
Customer retention spotlighted as 1.8 million auto leases mature, says J.D. Power study.
By Steven Finlay • April 2, 2020 -
Courtesy of WardsAuto
Ally President: Focusing on Better, Faster Auto-Loan Decisions
In a Wards Q&A, Doug Timmerman talks about the need for speed, the competition and what good car dealership salespeople do.
By Steven Finlay • April 1, 2020 -
Courtesy of WardsAuto
Car Dealers Tell What They’re Going Through
“We had to furlough some employees, and it’s not something I’m proud of,” says Bobby Sight of Bob Sight Ford in Kansas City, MO.
By Steven Finlay • March 30, 2020 -
Courtesy of WardsAuto
Will Virus Usher in New Age of Digital Auto Retailing?
Initiatives introduced to allow car buyers to keep their distance.
By Steven Finlay • March 27, 2020 -
Courtesy of WardsAuto
Closed Car Dealerships Can Still Stay Engaged
Carla Nurse of automotiveMastermind recommends dealers stay positive, empathetic and solutions-driven to help staff and customers.
By Steven Finlay • March 23, 2020 -
Courtesy of WardsAuto
Car Dealers Petition to Stay Open
Various government mandates cite sales operations as non-essential.
By Jim Henry • March 20, 2020 -
Courtesy of WardsAuto
Lease Transfer As Key Mobility Component
The person getting out of their lease can walk away when they want, and the person taking over the lease can “subscribe” to that lease contract with remaining terms suited to their needs.
By Scot Hall • March 20, 2020 -
Courtesy of WardsAuto
What’s in a Car Dealer Name? Apparently Everything
Help Google be more accurate, and help customers remember who they are looking for and where.
By Andy MacLeay • March 19, 2020 -
Courtesy of WardsAuto
COVID-19 Could Scuttle Sale of Luxury-Brand Group
Asbury Automotive Group says it will “continue to evaluate its alternatives” regarding its planned $1 billion acquisition of Park Place Dealerships.
By Jim Henry • March 17, 2020 -
Courtesy of WardsAuto
Never Assume Auto Dealer Customers Know Fixed-Ops Business
“I had no idea they also do routine work,” a woman says of a dealership where she bought her car.
By Ryan Gerardi • March 13, 2020 -
Courtesy of WardsAuto
WardsAuto Dealer Business Magazine - Issue One 2020
Learn about how the 2020 NADA chairman is doing double duty leading and teaching a new generation of dealership folks.
March 12, 2020 -
Courtesy of WardsAuto
Company with 65 Car Dealerships Takes Anti-Coronavirus Measures
If you’re ill, “delay visiting our places of businesses,” says Steve Starks, CEO of The Larry H. Miller Group of Companies.
March 12, 2020 -
Courtesy of WardsAuto
Manheim Goes All-Digital at More Auctions
“We all were wondering whether dealers would accept it,” says Zach Hallowell, Manheim’s vice president-digital. (They have.)
By Steven Finlay • March 11, 2020 -
Courtesy of WardsAuto
Car Dealers Get Better at Responding to Digital Shoppers
Toyota tops the 2020 Pied Piper Internet Lead Effectiveness Benchmarking Study.
By Steven Finlay • March 10, 2020 -
Courtesy of WardsAuto
Ten Tips on How Car Dealers Can Get Timely Parts Deliveries
When car parts are routinely shipped on time for a fair price, everyone wins.
By Millie Tarallo • March 9, 2020 -
Courtesy of WardsAuto
Auto Dealership Keys, Even Cars Can Go Missing
TrueSpot technology finds missing inventory assets (and sometimes bust guilty parties).
By Steven Finlay • March 6, 2020 -
Courtesy of WardsAuto
Reduce Employee-Fraud Risks at Car Dealerships
No one person should entirely control any process that involves cash disbursements, receipts and selling and receiving inventory.
By Juan Pena • March 5, 2020
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