Relationships need repairs at dealership service departments. Two groups with different backgrounds and pay plans don’t often see eye to eye. What’s the problem?

The new reality: Kids sleep with their smartphones, and adults wield them at dealerships. The new calling card: Have phone, will car shop.      

The auto accessories industry is $40 billion and dealers represent less than 5%. Could accessories be the new profit center for dealerships? It is one new frontier that may hold the most profit potential dealers have seen since adding the F&I department 40 years ago. 

Read the whitepaper.

Surprise. Everyone, everywhere still wants to own a car. In a worldwide survey, more than 90% said driving is convenient, fun and “very sensible.” 

F & I Resource Center sponsored by Ally Auto. 
Valuable content to help you boost profits in this all-important division of your business.

Visit the Resource Center.

CarMax is stampeding into Buffalo, NY, seeing it as a market “that fits into our current growth plan.” But first the used-car chain must knock down a hotel with a prime location but a hard past.

People think they won big in a dealership’s game of chance. They find out otherwise. They feel tricked. The store, saying contests with asterisks are common, might want to read this.