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The Big Story: Meet Your Friendly F&I Manager – Five States Away

New and emerging technologies are reshaping dealership finance and insurance department operations.

Published July 5, 2017
By

Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.

Filed Under: Operations

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    By Larry Avila • Aug. 26, 2025
  • Honda pulls in to dealership to undergo maintenance.
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    Studies, reports reveal persistent dealer pain points

    J.D. Power finds wait times, as well as poor EV service, drag down scores. Regulators cite billions lost to hidden fees, while regional enforcement highlights problems from Florida to Ohio.

    By Nancy Dunham • Sept. 10, 2025

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Editors' picks
  • Rivian production Normal Illinois
    Image attribution tooltip

    Provided by Rivian.

    Image attribution tooltip
    Deep Dive

    Rivian readies for next evolution with R2 launch

    With lessons learned from its first generation vehicles, the EV maker is banking on scale to reduce costs and drive profits.

    By Larry Avila • Aug. 26, 2025
  • Honda pulls in to dealership to undergo maintenance.
    Image attribution tooltip
    Smith Collection/Gado via Getty Images
    Image attribution tooltip

    Studies, reports reveal persistent dealer pain points

    J.D. Power finds wait times, as well as poor EV service, drag down scores. Regulators cite billions lost to hidden fees, while regional enforcement highlights problems from Florida to Ohio.

    By Nancy Dunham • Sept. 10, 2025
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