Growth outside its core Toyota brand is gaining momentum at the JM&A Group and World Omni divisions of JM Family Enterprises, according to William F. Curran, chief operating officer for JM&A.
Mr. Curran says that the company's 1,300-dealer network “now is more truly national and covers more and more brands outside the core Toyota product.”
The new performance development center on JM's Deerfield Beach, FL campus is being enlarged to accommodate more classes, “with focuses on F&I profitability and legal compliance,” he adds. New courses cover sales training, Internet and one-price selling.
To help dealers enhance their Web site appeal, JM&A has established an “office of the Web” with Brent Burns as vice president. Mr. Burns says that the menu will be “primarily dealer-focused” and a selling tool called FastCap is delivered on line, replacing a disc.