Being certified as an F&I professional is now a critical priority for GMAC.
“We are urging our dealer business managers to become both GM-certified and and certified with the Association of F&I Professionals,” says GMAC education director Louis S. Carrio, Jr. “Dealers get a tuition discount for the double certification but, more important, certification means greater trust by customers because it underscores doing the right things in the right way.”
Attendees at GMAC's national F&I conference in Scottsdale, AZ received intensified instruction in certification courses on such areas as full disclosure, legal requirements and use of the Internet to sell products.
Veteran GMAC instructor Natalie Sinco taught a new course at on recent full-disclosure requirements
