Dealerships don’t screen for personality traits, attitudes and other qualities during recruiting. Research boosts the chances of finding the best fit for specific jobs.
As customers keep their cars and trucks longer, dealership groups say they’re adding shifts and increasing service hours and, as always, working extra hard to recruit and retain technicians.
Both retail groups note a familiar pattern in fixed ops results as the industry recovers from the pandemic: higher customer-pay work as customers drive more, and doing more work customers had postponed.
A shortage of computer chips is a big factor in low inventories of new vehicles, and that’s driven up prices. Lower new-vehicle production also means fewer, and costlier, used cars that are nearly new.
The C-Class’s predecessor was the Mercedes-Benz 190. When it was introduced in 1982, it was nicknamed the “Baby Benz” and carried an entry-level image relative to the rest of the automaker’s lineup. The redesigned C...
Using a measure that’s not strictly automotive, TransUnion’s Satyan Merchant says it’s encouraging that consumers continue to pay more than their minimum payments on their monthly financial obligations.
The ’23 Range Rover Sport gets distinctive, all-new styling inside and out. Pricing at launch ranges from $84,350 suggested retail for the Range Rover Sport P360 SE to $122,850 for the Range Rover Sport P530 First...
AUL, based in Napa, CA, has a history of offering high-mileage F&I products going back more than 30 years, says Scott Karchunas, president of Protective Life’s Asset Protection Division, which has acquired AUL.