Automakers: Page 290


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    Selling Cars Not Rocket Science, Is It?

    Michael Baker believes understanding the “science” of the auto-retailing industry propels success.

    By Tony Bittick • June 21, 2011
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    Mazda to Establish Assembly Plant in Mexico; Sales Operation in Brazil

    Mazda says the new operations will enhance both companies in the rapidly growing Central and South American markets.

    By Ward's Staff • June 17, 2011
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
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    New Accent to Help Push Hyundai U.S. Sales to 600,000

    Factors that will help the Korean auto maker meet its annual target this year include shortening build times for the hot-selling Elantra compact and Sonata midsize sedans, supplies of which continue to trail demand.

    By June 16, 2011
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    California Dealer Fights VW’s Plan for New Store

    The German auto maker says it is missing a chance to sell more vehicles by not opening the new dealership on a well-traveled roadway, but Ontario VW claims the analysis is flawed.

    By Mac Gordon • June 14, 2011
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    Kia Cars Attracting More Japanese-Brand Shoppers

    Stylish vehicle designs and a suite of in-vehicle technologies, such as standard Bluetooth, Sirius Satellite Radio and the new UVO infotainment system, are providing Kia a fresh edge.

    By June 13, 2011
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    Chrysler Tweaks Supplier Scorecard

    This latest version of Chrysler’s “external balanced scorecard” is the third since 2009 and underscores a renewed interest in smoothing supplier relations.

    By Eric Mayne • June 10, 2011
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    Ford’s Iconic ‘Five-Oh’ V-8 Almost Born as Less-Sexy 5.8L

    “There's a lot of love and passion in the company and the customer base around the 5.0L engine,” Harrison says, “and we have wanted to do one for years.”

    By Gary Witzenburg • June 10, 2011
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    GM’s Road to Autonomous Intervention Paved With EPS, ESC

    Global technology chief John Calabrese is mum on the specifics of GM’s EPS rollout, but suggests it will be in a position to compete with Ford, which confirms the technology will be on all its models by 2013.

    By Eric Mayne • June 9, 2011
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    Ford, Sollers Finalize Russian JV

    The new business, Ford Sollers, is set to begin production later this year of a range of Ford passenger cars and light-commercial vehicles, including the Transit commercial van.

    By Ward's Staff • June 8, 2011
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    Competitive Dealer Fires Up Hyundai Sales

    Scott Fink boasts a 32% close rate and an “army” of 28,000 loyal owners in Florida.

    By June 8, 2011
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    Ferrari Store Selling 63 Cars Lands on Ward’s Dealer 500

    Scottsdale Ferarri in particular and the auto mall in general draw auto-loving locals, “even if they can’t afford a Ferrari,” says Roger Penske.

    By Mac Gordon • June 6, 2011
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    Plant Pullout Erases Mazda’s U.S. Footprint

    The Tribute is scheduled to end its production run this year at Ford’s Kansas City Assembly Plant and persistent reports from Japan say Mazda6 output in Flat Rock, MI, is on the bubble.

    By Byron Pope • June 6, 2011
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    GM’s OnStar Plans Aggressive Defense Against Newcomers

    The telematics system’s greatest asset is its infrastructure, built up at GM over 15 years and giving it a lengthy and undeniable head start.

    By James M. Amend • June 2, 2011
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    Honda Stalled by Brio Parts Shortage; Planning Sedan Version for 2013

    Honda is anxious to get its Brio eco-car into the marketplace before Mitsubishi launches its Global Small next year, which will be pitted against a contender from Suzuki. Toyota also will debut its small-car entry in 2012.

    By Edd Ellison • June 2, 2011
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    SAAR Falls Below 12 Million as Toyota Sales Plummet

    Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.U.S. Sales Summary Table SAAR finishes at 11.76 million units U.S. Light Vehicle Sales fell to an annualized rate of 11.7 million units i...

    By John Sousanis 1 • June 1, 2011
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    Recall-Like May Tally for Toyota; Lexus Hits 12-Year Low

    The only silver lining for Toyota was that its sales were not usurped by Hyundai-Kia, although it was overtaken by Chrysler.

    By June 1, 2011
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    Fiesta Closing In on Small-Car Lead

    Fiesta sales in May tallied 7,120, outpacing the segment-leading Nissan Versa.

    By Byron Pope • June 1, 2011
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    Early-Bird Florida Dealer Catches Snowbirds as Well as Locals

    Since 1960, when Ed Morse acquired his first dealership in what was then sleepy Delray Beach, FL, he has been a leader in new-car sales in one of the nation's fastest-growing states. The Ed Morse Automotive Group's first brands were Ford, Chevrolet and Cadillac. As Florida grew, so did the Morse network, establishing buy Morse credentials among locals as well as the growing flock of northern acquiring

    June 1, 2011
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    Dealership Service Department Goes from Zero to Hero

    When Mickey Blank became the fixed operations director at Greentree Toyota in Danbury, CT, he inherited a service department that was dead-last in customer satisfaction in their region. Not only were the auto maker's customer satisfaction survey results bad, but Greentree's own internal customer surveys told a sad story. Not surprisingly, the dealership also was dead-last in regional service-department

    By David Linton • June 1, 2011
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    Dealership Selling 63 Ultra-Lux Cars Lands on Ward’s Dealer 500

    To sell only 63 new cars and yet land on the Ward's Dealer 500 list has never happened. Until now. The list, with rankings based on total revenues, now includes the Ferrari-Maserati dealership in Penske Automotive Group's luxury-brand mall in Scottsdale, AZ. Prices run in the six figures for ultra-luxury cars such as Ferraris, spurring the Phoenix-area dealership to total revenues of more than $45

    June 1, 2011
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    Paul Rusnak Loves and Sells Premium European Cars

    A newcomer to the Ward's Megadealer 100 is Pasadena, CA-based Rusnak Auto Group, celebrating its 45th year as a purveyor of highest-priced European supercars. Led by founder Paul P. Rusnak, the group's 11 dealerships distinguish themselves by specializing in ultra-luxury brands Bentley and Rolls-Royce as well as the premium nameplates of BMW, Jaguar, Mercedes-Benz, Porsche, Audi and Volvo. Then there

    June 1, 2011
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    Lutz: GM in Good Hands

    HIS NEW BOOK IS TITLED CAR GUYS VS. Bean Counters: The Battle for the Soul of American Business, but former General Motors Vice Chairman Bob Lutz has only good things to say about the financial executives currently in charge at GM. They don't have the 30-year history of being trained to run the automobile business in the U.S. the wrong way, he says during a book-signing reception at the Ward's Auto

    By June 1, 2011
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    Texas Dealership Retains Title as Best-Selling Chevy Store

    The battle for No.1 in Chevrolet sales saw Classic Chevrolet retain its crown in new-unit sales for the fifth year in a row in 2010. It helped lift its ranking on the Ward's Dealer 500 to No.4, with total revenues of $293.9 million and vehicle sales of 7,500. Classic has been a dominant factor in the Dallas-Fort Worth market for 30 years after Tom Durant built it on an undeveloped tract in the suburb

    By Mac Gordon • June 1, 2011
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    Dealers Get Closed-In Feeling

    Dealer George Glassman is hit with the occasional lawsuit. It is part of doing business in a litigious society. He typically doesn't get too irked about it. Nor did he get mad, at least not at first, when the friendly process server stopped by the other day. I even know the guy, says Glassman, an attorney as well as head of Glassman Kia in Southfield, MI. But he started fuming when he saw who is suing

    By June 1, 2011
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    General Motors Loyalist Ed Bozarth Sells Chevys in Big Way

    Ed Bozarth is a megadealer who focuses on one brand: General Motors' Chevrolet. That's reflected in the name of his 5-store group, Ed Bozarth #1 Chevrolet based in Las Vegas. He sells Chevys there as well as Topeka, KS; Grand Junction, CO; and Aurora, CO, a Denver suburb. What carries the market out here in the Mountain West is that everyone else advertises against Chevy, even GMC, Bozarth says, referring

    June 1, 2011