Opinion: Page 2
The latest opinion pieces by industry thought leaders
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Industry Voices | Demystifying Biweekly Payments
With 60% of Americans paid biweekly, aligning auto loan schedules with income cycles improves budgeting and loyalty.
Robert Steenbergh • June 2, 2025 -
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Industry Voices | Is Your Dealership System Sabotaging Good Staff?
Before pointing fingers at frontline staff for compliance lapses or customer issues, take a hard look at your store's systems.
Doug Fusco • May 22, 2025 -
Courtesy of WardsAuto
Industry Voices | The Five Pillars of OEM Digital Retailing Success
Why today’s fragmented systems are falling short – and how automakers can build a platform for long-term transformation.
George Kang and Hardik Patel • May 20, 2025 -
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Industry Voices | Tariffs Raise Prices, But Savvy Car Buyers Still Have the Wheel
Tariffs have already pushed prices higher across segments, but falling interest rates, dealer incentives and evolving buying strategies are giving consumers a fighting chance to stay in the driver’s seat.
Aaron Bickart • May 12, 2025 -
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Industry Voices | Shortchanged: Are OEMs Undercutting Dealer Warranty Rates?
Warranty underpayments could cost your store six figures a year. Experts say: Fight back.
Jim Leman • May 6, 2025 -
Courtesy of WardsAuto
Industry Voices | Tech Challenges Vehicle Dependability
Vehicle owners want dependable technology, but increasingly complex user interfaces are prompting complaints.
Jason Norton • April 29, 2025 -
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Industry Voices | Automotive Priority: Fighting Cyberattacks
Without cybersecurity talent, the automotive sector will find itself at the frontline of cyberattacks.
Michael Marcotte • April 14, 2025 -
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Industry Voices | Compliance Is the New Customer Trust Currency
Trust hinges on strong safeguards, smart tech and airtight compliance practices.
Robert Newman • April 8, 2025 -
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Industry Voices | Security vs. Speed: Stop Employees From Bypassing Cyber Protocols
Human error remains dealerships’ biggest threat despite advanced cyber defenses.
Terry Dortch • March 26, 2025 -
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Industry Voices | Three Steps to Protect Your Dealership’s Reputation and Avoid Compliance Risks
Privacy, pricing transparency and proper communications build trust with customers and avoid penalties.
Robert Newman • March 20, 2025 -
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Industry Voices | An Opportunity to Give EVs a Soul
The battery pack not only defines the effectiveness of pretty much every parameter for the vehicle, but also the price.
James Eaton • March 14, 2025 -
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Industry Voices | Think Local, Sell Big: Winning Customers With Targeted Ads
Dealerships win by blending trusted broadcast TV with hyper-targeted streaming ads.
Ann Pero Hailer • March 6, 2025 -
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Industry Voices | Tracking Automotive Amid Big Changes
RFQ Insights’ production outlook reflects modest growth in U.S. light-vehicle production and capacity over the next few years based on incentives provided by the Inflation Reduction Act.
Warren P. Browne • Feb. 24, 2025 -
Courtesy of WardsAuto
Industry Voices | Pitching Subscriptions, Flexible Leases to Younger Customers
Deloitte’s 2025 Global Automotive Consumer Study shows 44% of 18-to-34-year-olds in the U.S. are somewhat or very interested in giving up vehicle ownership for a subscription model. So, why does nobody care?
John F. Possumato • Feb. 20, 2025 -
Courtesy of WardsAuto
Industry Voices | Maximizing AI Innovation in EV Manufacturing
Artificial intelligence is emerging as a key focus within the electric-vehicle industry. The high failure rate of AI projects can deter manufacturers from investing. Yet businesses can still benefit from unsuccessful trials.
Ryan Sian • Feb. 19, 2025 -
Courtesy of WardsAuto
Industry Voices | With Supply Up and Demand Down, Why Are Vehicles So Expensive?
Vehicle prices are shockingly high for a wide swath of the customer base. The difference between success and struggle will be how dealers manage customer expectations in this high-priced vehicle era.
Josh Stoll • Feb. 13, 2025 -
Courtesy of WardsAuto
Industry Voices | The Road to 99.999%: Eliminating Blind Spots in Automotive Visual AI
An integrated approach to building models with data allows teams to take control of the development process, removing the obstacles that slow them down – and the blind spots that stall or kill projects.
Jason Corso • Feb. 5, 2025 -
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Industry Voices | Leveraging a ‘Look Back’ Strategy for 2025
Look Backs, in the context of document intelligence, involve the systematic extraction of data from legacy loan and ancillary documents in a structured manner.
Tom Oscherwitz • Feb. 3, 2025 -
Courtesy of WardsAuto
Industry Voices | How Complex U.S. Manufacturing Can Prepare for Upcoming Tariffs
To mitigate tariff impacts, manufacturers must take proactive measures, including TLC analysis, make-buy evaluations and strategic planning.
Harrison Wells • Jan. 31, 2025 -
Courtesy of WardsAuto
Industry Voices | Revolutionizing Cloud Car Testing Through Virtual Validation
Virtual vehicle validation is transforming automotive testing by addressing challenges like cost, compatibility and real-time performance to pave the way for safer, more efficient software-defined vehicles.
Arnik Sarkar • Jan. 30, 2025 -
Courtesy of WardsAuto
Industry Voices | Best Practices to Ensure Digital Deal Jacket Security
If the information contained in a deal jacket falls into the wrong hands, it can lead to identity theft, financial fraud and a host of other malicious activities.
Ken Hill • Jan. 17, 2025 -
Courtesy of WardsAuto
Industry Voices | The 2025 F&I Outlook and Lessons of the Past 12 Months
Forward-thinking dealers pivoted their selling approach, recognizing the need to position vehicle protection products not just as add-ons, but as essential components of vehicle ownership.
Paul McCarthy • Jan. 15, 2025 -
Courtesy of WardsAuto
Industry Voices | How Dealers Can Grow Consultative Relationships in 2025
Sales to commercial customers should not be one-off transactions; they should be planned and executed to focus on building lasting, mutually beneficial partnerships.
Kathryn Schifferle • Jan. 10, 2025 -
Courtesy of WardsAuto
Industry Voices | New Rules for Battery Industry Success
Digitalization, including digital twins, automation and Data and Gen AI, is essential to unlock new innovations and commercialize them.
Puneet Sinha • Jan. 9, 2025 -
Courtesy of WardsAuto
Industry Voices | AI Logistics Ensure Car Deliveries When Dealers Need Them
AI reshapes logistics by mitigating risks, aligning operations with demand and enhancing customer loyalty.
Vladimir Kadurin • Dec. 31, 2024
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