F & I

Amid inflation and rising interest rates, CarMax says pre-qualified customers can know what they can afford as soon as they begin to shop.

Some shoppers may be shut out of the market.

Car ownership can improve job and earning potential, according to Open Lending study.

Dealerships are impacted not only by the FTC regulation but also by state consumer-protection laws.

Dealerships struggle to hire qualified experts to guide their stores toward compliance that ensures customer privacy.

The pandemic has changed much in the auto industry, “and that is particularly true when it comes to fraud,” says eLend CEO Pete MacInnis.

The FTC on Nov. 15 extends the deadline to comply with its Safeguards Rule. Here’s expert advice on what dealers need to do to begin compliance and avoid stiff monetary penalties.