“Poor expense practices melt away gross profit dollars, reduce net profits, and take away from potential capital funds — funds which could be used to produce more income or to support better prices against competition.
Ford Motor Co., General Motors Corp. and the Chrysler Group are launching a rash of new models, and that's generally good news. Trouble is, the lion's share happen to be trucks and SUVs. Now, all you have to do is predict whether the “...
There are no ands, ifs or buts in Robert A. Harkins' finance and insurance training classes on how to avoid shady or unethical practices. Dealers run a great risk of being investigated and prosecuted if their F&I and sales personnel fail to comply...
Auto technology is a viable and lucrative career. The training needed to excel as a master technician has become as demanding as traditional degree programs. Automotive technology demands aptitude that understands the ever-changing and complicated...
As a former high school teacher, California auto dealer Mike Johnson believes in educating employees. He has created a “curriculum” for teaching rookies how to sell cars, training about 1,000 over the years, with four going on to...