Fixed operations are an increasingly important source of income for dealerships. Collision centers, as body shops now are known, have not been a prominent part of dealerships’ fixed operations, but that is changing.
Ford won’t make a big new-product splash until 2018 and beyond, but with a handful of key updated models, service initiatives such as Quick Lane and a still strong retail environment, officials express confidence as they head into the new...
The money meter runs from the day a dealership acquires a trade or buys a used-vehicle at auction until that unit is sold.
Profits are low or nonexistent for many dealerships in China, and new-car sales growth is forecast to slow in the coming year. Fixed operations are becoming more and more important as a source of revenue and profits.
Although modern car mechanics are a far cry from yesterday’s grease monkeys, some negative perceptions persist, making it hard to recruit talent.
Two things are important, says auto consultant Brett Coker. “First impressions and last impressions.”
The sales department can help the service department, and vice versa.
Understanding the relationship between F&I and the service drive can boost dealership profitability exponentially, despite today’s market pressures.
U.S. top 150 dealerships ranked by service revenue for 2016. Includes dealership name, owner, city, state, Service revenue, Body Shop revenue, Parts & Accessories Revenue, and Total Fixed Operations revenue.
Family-owned Motorcars’ goal is to not only use the assembly line itself but also sell the setup to other dealerships.
