Congratulations! You've just installed T-1 lines at your dealership, increasing bandwidth for Internet connections. No more dial up. No more long waits for downloads. You're all set, right? Well, for a while. But bone up on the next technology...
The deadline has been extended to march 4, 2005. To download a 2005 Ward's e-Dealer 100 entry form, click HERE. Be included in this year’s leading industry e-dealer ranking and see how your dealership compares to the competition. Ward's...
Embrace of the Titans General Motors Corp. product guru Bob Lutz was spotted leading an entourage of reporters through the auto maker’s display at the Detroit show this week. As the journalists hung onto his every word, a much larger...
Finance and insurance rates and practices came under attack in 2004, and it wouldn't surprise anyone if the subject becomes a hot topic at the National Automobile Dealers Assn.'s convention next month in New Orleans. Unlike other recent hot...
The day after the Nov. 2 election, Greg C. Smith, Ford Motor Co.'s president of the Americas, wore cufflinks sporting the U.S. presidential seal. Smith explains former President George H. W. Bush gave him the cufflinks after a 2003 Ford dealer...
Much of what it means to be a lawyer involves knowing what to say and what not to say. Dealership personnel, however, generally do not take as much care when communicating with a customer. I'm convinced people, even old ones, can be taught to...