Joe Herman checked his Blackberry as he stepped off a flight in Los Angeles Sunday night, August 28. Every other word was Katrina, he recalls. Herman, senior vice-president-operations for Group 1 Automotive Inc. dealership chain, was on his way...
A few feathers got ruffled when a large section of Chicago's new Millennium Park was closed to the public because of a party for Toyota dealers. It cost Toyota Motor Sales U.S.A. $300,000 in rent and a $500,000 contribution to a park fund in order...
Dealer F&I provider Credit Acceptance Corp (CAC) has been ordered by the Securities and Exchange Commission to restate its financial results, dating back potentially to 1992 when the company went public. Based in Southfield, MI, CAC announced in...
It's all Google's fault. And you probably should include Yahoo when pointing the finger. That's point the finger, not give the finger. And it's not the finger of blame. Because if you're an Internet manager, you may want to thank them. A...
I used to think that the business of business was making money. Lately, with employee pricing and all the hoopla over profitless volume, I'm beginning to wonder. Is there something more powerful than profit before which dealers bow in awe? Clearly...
A fundamental challenge in convincing dealers to pursue an aggressive Internet strategy is addressing the old perception that Internet deals are low-gross or no-gross deals. Some of this belief is because early on dealers were trained by the...