As Cerberus Capital Management moves to acquire a 51% stake in the General Motors Acceptance Corp., GM's financing arm is pursuing business expansion strategies appealing to both GM and non-GM dealers. For GM dealers, concerned whether the...
Improvements in dealership customer relationship management systems are a boon for finance and insurance business, creating sales opportunities throughout the car ownership life cycle. Dealers should use CRM to market F&I to existing customers in...
The latest National Automobile Dealer Assn. survey of dealership system providers (DPS) shows overall dealership satisfaction (very satisfied and somewhat satisfied) with vendors slipped to 78% last year. That compares with an 82% satisfaction...
Integrated computer applications from Enterprise Rent-A-Car and ADP Dealer Services aim to make it easier and more cost-effective for auto dealerships to rent cars as service loaners. Enterprise integrates its Automated Rental Management System ...