Rising salaries and unrealized expenses are skewing revenue, but proper planning can make an internal BDC a profit center.

“Every used vehicle has a unique history and a unique value,” says Carfax’s Bob Grill, urging dealers to describe stock creatively.

Kia plans to market to first-time electric vehicle buyers with an array of offerings to allow shoppers to ease into full-electric vehicles.

Genesis and its parent-brand Hyundai were the stars of the 2022 New York Auto Show. A stunning Genesis electric concept and new luxury sedan, a refreshed Hyundai Palisade and top awards were among the highlights.

“So much more is digital now,” Jessica Stafford says of car buying. “Customers expect it.”

“Auto consumers expect more online,” says Cars.com CEO Alex Vetter.

To the extent there’s popular support for the “dealers aren’t interested” perception, it’s probably an outdated urban myth from the days when there were hardly any EVs on the market and early EV adopters had a different mindset than today.

“If we want to make a vehicle easy to buy, we must make it easier to sell,” says CDK’s Andy Moss.

Kia confirms the EV9 SUV is headed to the U.S. next year, adding a 3-row battery-electric vehicle to the South Korean brand’s portfolio.

The industry has bounced back from COVID-prompted downturns. An industry expert predicts the best is yet to come.