Improvements in dealership customer relationship management systems are a boon for finance and insurance business, creating sales opportunities throughout the car ownership life cycle. Dealers should use CRM to market F&I to existing customers in...
Sonic Automotive dealership chain, which has had irregularities at some of its dealerships' finance and insurance departments, picked MenuVantage to be its exclusive software provider for “menu selling” F&I products and services...
Dealers who spot deliver vehicles (and then the credit agencies don't finance the buyers) or dealers who simply size up a customer as not credit worthy may be putting their dealership at risk of noncompliance with federal credit regulations, if...
Leasing is bounding back as an attractive substitute for last year's employee-pricing sales boom — and is expected to continue on an upswing into the 2007-model year. That's good news for dealership finance and insurance offices, bookers of those...
Your dealership probably should have a dedicated subprime operation. What that will look like will vary from dealership to dealership, depending on a number of factors. Those include: training, the maturity of your sales force and the percentage...