During the recession, dealerships honed their skills in relating better to customers, finding financing options and revisiting training. It’s paying off now.
More of the F&I process will be automated in the future to speed transaction time. But despite the emerging technology, F&I remains a people business, says Robert Gault of Classic Chevrolet.
Some dealerships such as Earl Stewart Toyota in West Palm Beach, FL, provide their own extended-warranty contracts and work to get every customer covered.
The auto makers disagree with Fenabrave’s forecast of a 0.4% year-on-year drop in light-vehicle deliveries, which would be Brazil’s first sales decline since 2004.
Analyst Kavan Mukhtyar says the effects of stricter lending guidelines by the country’s central bank will be offset by stepped-up marketing campaigns including higher discounts.
We’ve been told by two different Agencies de Federales that lenders will be pursued for credit discrimination. Are we listening? Have we taken corrective actions?
The government says it is raising the minimum down payment for vehicle purchases from 5% to 30% to prevent potential loan defaults should the Indonesian economy falter.