Commentary

Home EV charging (Smart Charge America)

Making Electric-Vehicle Charging Customer-centric Making Electric-Vehicle Charging Customer-centric

At its core, customer-centric EV charging focuses on the customer’s economic, environmental and performance objectives. This differs from traditional incentives and programs that focus on grid benefits and greater demand flexibility.

byKate Henningsen

Aug 15, 2022

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4 Min Read

Tesla Superchargers

Why Opening Tesla’s EV-Charging Network Matters Why Opening Tesla’s EV-Charging Network Matters

bySarah Nielsen

Aug 11, 2022

4 Min Read

Toyota Mirai 21

Toyota’s Push for Hydrogen Fuel Cells Over Electric Batteries Toyota’s Push for Hydrogen Fuel Cells Over Electric Batteries

Aug 8, 2022

4 Min Read

dealer - dealership employee with customer

Navigating Supply-Chain Issues and the Chip Shortage Navigating Supply-Chain Issues and the Chip Shortage

Aug 2, 2022

4 Min Read

Lemon car (Getty)

Lemon Laws and Car Problems: Are You Protected?Lemon Laws and Car Problems: Are You Protected?

Aug 1, 2022

4 Min Read

Dealer-credit score RESIZED (Getty)

Finance & Insurance

Credit-First Soft Pulls Valuable Auto-Financing Tool Credit-First Soft Pulls Valuable Auto-Financing Tool

Jul 28, 2022

3 Min Read

Zoox autonomous-vehicle (Zoox)

Reducing Automotive Trade-Secret Litigation Risks

Reducing Automotive Trade-Secret Litigation Risks

byJohn Caracappa, Boyd Cloern and Li Guo

Dealer - used car lot RESIZED

Digital Marketing

Developing a Summer Used-Vehicle Marketing Strategy

Developing a Summer Used-Vehicle Marketing Strategy

Dealer-finger on car

Accelerating End-to-End Customer Experience Enhancements

Accelerating End-to-End Customer Experience Enhancements

byDaniel Davenport and Mathew Desmond

Arbe imaging radar 2 (Arbe)

Countering the ‘Phantom Braking’ Phenomenon

Countering the ‘Phantom Braking’ Phenomenon

byKobi Marenko, CEO

Automotive-Marketing-seo-(LOCALiQ)

Digital Marketing

New Targeted-Marketing Strategies Available to Dealers

New Targeted-Marketing Strategies Available to Dealers

byAnjelica Jeffreys and Scott Fletcher

GM Battery R&D Warren MI

Software Defined Vehicles

Data Intelligence Key to Unlocking Auto Industry Innovation

Data Intelligence Key to Unlocking Auto Industry Innovation

byJeffrey Abell

Employee training (Getty)

Is It Time for Employee Development Health Check?

Is It Time for Employee Development Health Check?

Uber (Getty)

Back to the Future: Is Shared Mobility Finally Taking Off?

Back to the Future: Is Shared Mobility Finally Taking Off?

byEliron Ekstein

Auto Glass Recycling Facility

Fixed Operations

Simple, Scalable Ways to Recycle Used Auto Parts

Simple, Scalable Ways to Recycle Used Auto Parts

Crypto car buying (Getty)

Can I Buy This Car With Cryptocurrency?

Can I Buy This Car With Cryptocurrency?

byFred Brothers

Cadillac Celestiq front 1.4

Why Cadillac Needs a $350,000 Halo Car

Why Cadillac Needs a $350,000 Halo Car

byJohn McElroy, Columnist

Gas pump and EV charger (Getty)

Gas Stations, Convenience Stores Can Grow an EV Future

Gas Stations, Convenience Stores Can Grow an EV Future

Vayyar car people

New Technology Making Vehicle Cabins Safer

New Technology Making Vehicle Cabins Safer

byIan Podkamien

Mercedes-Benz Drive Pilot main

Mercedes-Benz Takes Legal Responsibility for Its Level 3 Technology

Mercedes-Benz Takes Legal Responsibility for Its Level 3 Technology

byKristin Kolodge, Ian Greenblatt and Marty Ellingsworth

Richard Reina screenshot (2)

Ford Takes Early Lead in Blazing Battery-Electric Pickup Race

Ford Takes Early Lead in Blazing Battery-Electric Pickup Race

byRichard Reina

inside car dealership

To Sell or Not to Sell Your Dealership?

To Sell or Not to Sell Your Dealership?

Jeep Wrangler 4xe PHEV (Stellantis)

Plug-In Hybrids: The Runway to Greater EV Adoption?

Plug-In Hybrids: The Runway to Greater EV Adoption?

byChristoph Erni

e-signature (Getty)

Auto Industry Transforms Signing on the Dotted Line

Auto Industry Transforms Signing on the Dotted Line

Dealer Image Pro 2018 Subaru

Digital Retail World Puts New Focus on Vehicle Photography

Digital Retail World Puts New Focus on Vehicle Photography

automotiveMastermind 2

Customer Communication Crucial for Auto Retailers

Customer Communication Crucial for Auto Retailers

Mustang Mach-E at Sunnyvale CA dealership 2020 screenshot

EV Advertising Becoming Part of Today's Dealers’ Reality

EV Advertising Becoming Part of Today's Dealers’ Reality

Rapid Recon

Improving Efficiency in Used-Vehicle Repair-Work Approvals

Improving Efficiency in Used-Vehicle Repair-Work Approvals

dealership lot of cars birdseye view

Considering Selling Your Dealership? Read This First

Considering Selling Your Dealership? Read This First

byTravis Peterson

Ford AMC_Autonomous Robot And 3D printer

Additive Manufacturing Accelerating Change in Auto Industry

Additive Manufacturing Accelerating Change in Auto Industry

Dealer - EV charger (Getty)

Taking Control of Dealership Electric Bills

Taking Control of Dealership Electric Bills

CCC Intelligent Solutions graphic

Repair Shops Turn to Technology to Combat Disruption, Drive Scale

Repair Shops Turn to Technology to Combat Disruption, Drive Scale

Dealer - auto recall (Getty)

Making Sense Out of a Broken Auto Recall Ecosystem

Making Sense Out of a Broken Auto Recall Ecosystem

bdc (2)

Turning Profits With Business Development Centers

Turning Profits With Business Development Centers

auto financing

Software Defined Vehicles

Dealers Must Bolster Data Security Under New FTC Rule

Dealers Must Bolster Data Security Under New FTC Rule

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