IN 1995, WHEN THE COBALT GROUP INC. HIT THE scene, its founders bet on who'd be the major players in future automotive retailing. Automotive e-commerce was young back then, and a lot of people were predicting that the Internet would turn auto...
More than 100 million searches are done every day on the Internet as people surf the World Wide Web trying to find something. A Georgia Institute of Technology study found that 87% of surfers use search engines to locate web sites. That should...
Donald A. Winkler, chairman and CEO of Ford Financial, is now also Group Vice President at Ford Motor Co., a move seen as boding well for the automaker's f&i arm. He says his appointment indicates that Ford Financial is an integral part of Ford...
A sleek silver new Ford Mustang has a home at Saddleback College in California, thanks to Tuttle-Click Ford in Irvine. But don't look for it in a college parking lot. It's tucked away inside the Automotive Technology Building. The dealership...
"We're trying to move faster in everything we do" GM CEO talks about 0.0% new products, branding and the future General Motors CEO Richard Wagoner was looking out the window of his 39th floor office when his peripheral vision saw a large airplane...
Your store is exposed to potential disasters many times in the course of a normal business day. Highly flammable materials are constantly flowing through your service department, body shop or parts department on a routine basis. Whether it is...
For a Q & A with H. Carter Myers III concerning his thoughts on the automotive retail industry and his plans as NADA chairman click here. Were it not for his grandfather's vision of the future, this year's incoming NADA chairman might have been...
Ford Motor Co. executives say the furor has died down over the automaker's controversial Blue Oval dealer certification program. Dealers had dissed Blue Oval, saying that, despite some of its finer points aimed at improving customer satisfaction...