Rising interest rates, skyrocketing gas prices and failing domestic manufacturers always shock the many who call to ask what dealers can do in the face of expensive inventories, a weakening domestic new-car market and falling residual prices. It's...
Confusion, confusion, confusion. That's what I see and hear out there. Dealers and their management teams are confused about dealer management systems (DMS). It is no small wonder why. The playing field is shifting. There are new providers...
Five billionaires with auto dealer interests continue to occupy spots on the latest Forbes 400 roster of the richest people in America. The five with dealer ties include James Moran, 87, inducted into the Automotive Hall of Fame last month. The...
The average parts and service department represents 40.7% of total dealership gross and 75.2% of total departmental net profit based on our clients' year-to-date performance. Obviously, customer-pay labor and parts (opposed to warranty work)...
The owners of Vineland Mitsubishi, a now-defunct New Jersey dealership, are suing Mitsubishi Motors Corp. and subsidiaries Mitsubishi Motor North America (MMNA) and Mitsubishi Motors Credit of America Inc., citing fraud and violations of the state...
It doesn't take a rocket scientist or a CPA to realize that we are now operating in an ever-changing, highly regulated business environment. Since the Enron scandal, the concept of internal controls and regulations has required management to step...