The Internet is maturing as a marketing medium for both manufacturers and dealers, as 2005 was another record year for vehicle sales originating with online requests. Vehicle purchasing prospects understand the value of shopping online before they...
Under the heading, Things Dealerships Should Do to Get Investigated, put charging a couple of thousand dollars for a key chain. A California dealership finance and insurance manager tried that key-chain con, first giving a customer the presumably...
Problems with consumer identity theft have become huge. Now an interesting new F&I product enables dealers to offer consumers protection and relief if they become victims. Identity theft occurs when someone's social security number, name, address...
From the Best Ideas files of NCM Associates' 20 Group benchmarking meetings comes the following advice from a veteran dealer. I have found more and more of my time eaten up dealing with regulatory issues and legal matters, says the dealer. A few...
DETROIT – Maserati SpA’s Quattroporte will feature an automatic transmission in 2007. Sources confirm for Ward’s that the luxury sedan, whose sales have suffered slightly because it is not available with a fully automatic...