From a dealer perspective, 2005 had its share of challenges. Quarterly interest rate increases, a high days' supply in some franchises during certain time periods and increased personnel expenses taxed the average dealer's net profit. For the...
It used to be that you could build a profitable dealership with a sharp mind, an adding machine and some inventory. It used to be that 20 groups, computers, finance and insurance and special finance were extra ways to make money, not survival...
The dealership world has become burdened with government regulations affecting every part of the operation. One often overlooked is the human resources department. Dealerships not large enough for a separate HR department and director typically...
Do dealerships need better leads or better lead management? Depends on whom you ask. Dealership Internet managers say they want better leads. According to 62% of surveyed Internet managers, better lead quality will strongly enhance their...
Motorplex at Centerra, an ambitious auto mall being developed in Loveland, CO, has its first dealership: Co's BMW, which relocated from Fort Collins. The 100-acre auto park, Colorado's only master-planned auto park, is part of a developing 3,000...
I'd like to discuss two modifications that users of the Reynolds & Reynolds Era Dealer Management System (DMS) can make, which can affect parts department performance, productivity and profitability. The first modification is a setting change. The...