Retail

Engagement or Estrangement: You Pay the Price for Staff Blunders Engagement or Estrangement: You Pay the Price for Staff Blunders

A mystery shopping trip uncovers easy-to-fix slips that drive consumers away.

byNancy Dunham, Principal Analyst/Retail

Oct 8, 2024

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1 Min Read

Here’s How to Spark Consumers’ EV Interest Here’s How to Spark Consumers’ EV Interest

Oct 7, 2024

1 Min Read

Hurricane Helene Floods Dealerships with Risks, Opportunities Hurricane Helene Floods Dealerships with Risks, Opportunities

Oct 4, 2024

1 Min Read

Finance & Insurance

Jumping Over Insurance Cost Barriers Jumping Over Insurance Cost Barriers

Oct 2, 2024

1 Min Read

Sponsored Content

Consumers Keep Service Levels High Consumers Keep Service Levels High

Sep 30, 2024

1 Min Read

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Driving Your Dealership Ahead with Artificial Intelligence Driving Your Dealership Ahead with Artificial Intelligence

Sep 27, 2024

1 Min Read

Finance & Insurance

Sticker Shock Jolts Consumers

Sticker Shock Jolts Consumers

bySteve Finlay, Contributing Editor

Digital Marketing

Capital One Debuts Supercharged ‘Business Card’ for Car Dealers

Capital One Debuts Supercharged ‘Business Card’ for Car Dealers

bySteve Finlay, Contributing Editor

‘Do I Really Need That Stuff?’

‘Do I Really Need That Stuff?’

bySteve Finlay, Contributing Editor

Findlay Automotive Group Grants Wishes

Findlay Automotive Group Grants Wishes

byAlysha Webb, Contributor

Finance & Insurance

Wholesale Used-Car Prices Shrink, Reports Manheim

Wholesale Used-Car Prices Shrink, Reports Manheim

byJim Henry, Contributor

Toyota’s Future Bright, Exec Says

Toyota’s Future Bright, Exec Says

byNancy Dunham, Principal Analyst/Retail

Leasing Offers Welcome Boost to Dealer Profits, Experian Reports

Leasing Offers Welcome Boost to Dealer Profits, Experian Reports

byJim Henry, Contributor

Industry Voices | Navigating New Rules for Secure Digital Transport of Data

Industry Voices | Navigating New Rules for Secure Digital Transport of Data

byKarl Falk, CEO, Botdoc

Volvo EX30 BEV 2024

Volvo's Entry-Level BEV Credited With Helping Sales Rise

Volvo's Entry-Level BEV Credited With Helping Sales Rise

byPaul Myles, European Editor

Economist Tom Kontos Says Farewell to Wholesale Auctions

Economist Tom Kontos Says Farewell to Wholesale Auctions

byJim Henry, Contributor

U.S., Canadian Build-to-Order Vehicle Purchases Growing, Experts Say

U.S., Canadian Build-to-Order Vehicle Purchases Growing, Experts Say

byKeith Nuthall, Contributor

J.D. Power Revises Its EV Retail Share Forecast

J.D. Power Revises Its EV Retail Share Forecast

byNancy Dunham, Principal Analyst/Retail

Labor Day Strategies for Dealers to Move More Inventory

Labor Day Strategies for Dealers to Move More Inventory

byAlysha Webb, Contributor

Wholesale Used Car Prices Rise

Wholesale Used Car Prices Rise

byJim Henry, Contributor

Finance & Insurance

Manheim Introduces New Dealer Tool for Wholesale Values

Manheim Introduces New Dealer Tool for Wholesale Values

byJim Henry, Contributor

Industry Voices | The Future of Automotive Owner Engagement: Beyond the Dealership

Industry Voices | The Future of Automotive Owner Engagement: Beyond the Dealership

byDave Nemtuda, AVP

Dealers Scramble to Meet Consumer Needs As Incentives Soar

Dealers Scramble to Meet Consumer Needs As Incentives Soar

byNancy Dunham, Principal Analyst/Retail

Digital Marketing

Industry Voices | How AI Is Personalizing the Customer Experience in Automotive

Industry Voices | How AI Is Personalizing the Customer Experience in Automotive

Rohrman Auto Group Drives Into Year 61

Rohrman Auto Group Drives Into Year 61

byAlysha Webb, Contributor

What’s Old Is New Again for Car Shoppers

What’s Old Is New Again for Car Shoppers

bySteve Finlay, Contributing Editor

Fixed Operations

CDK Cyberattacks Sink Some Retail Auto Sales

CDK Cyberattacks Sink Some Retail Auto Sales

byJim Henry, Contributor

GM Dealers Secure More Leases

GM Dealers Secure More Leases

byJim Henry, Contributor

The Realities of Vehicle Markdowns in the Auto Industry

The Realities of Vehicle Markdowns in the Auto Industry

byJason Knight, CEO

Car on top of US money

Sponsored Content

Converting Your Hard-Earned Leads

Converting Your Hard-Earned Leads

Lamborghini CEO Steers Toward More U.S. Dealerships

Lamborghini CEO Steers Toward More U.S. Dealerships

byJim Henry, Contributor

Finance & Insurance

Dealers See Lease Recovery

Dealers See Lease Recovery

byAlysha Webb, Contributor

Finance & Insurance

Going Up: J.D. Power Forecasts July Sales Uptick

Going Up: J.D. Power Forecasts July Sales Uptick

byNancy Dunham, Principal Analyst/Retail

Car Owners Like Technology – If They Understand It

Car Owners Like Technology – If They Understand It

bySteve Finlay, Contributing Editor

Ally to Dealers: Send Us Every Loan Application You Have

Ally to Dealers: Send Us Every Loan Application You Have

byJim Henry, Contributor

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