NADA Convention and Exposition

Despite consumer affordability issues, U.S. auto retailing is rocking. NADA’s senior economist says dealer sales totaled $1 trillion last year.

The nationwide public-information campaign is expected to draw in franchised auto dealers and state, national and local dealer associations with “a strong voice in a growing nationwide coalition” dedicated to reducing accidents.

John Alfirevich began his dealership work at age 12.

“They are just getting started and predominantly buying cars,” Jonathan Banks of J.D. Power says of the new generation of car consumers.

“I’m often asked about gender issues,” Annette Sykora says. “I think of my gender as an asset, as all women should.”

“Ninety percent of people, when given a second chance, made good on that second chance,” says Lou Loquasto of Equifax.

In a Wards Q&A, Charlie Gilchrist talks about NADA goals for the year, the changing auto industry, his evolved management style and how he handles mistakes.