Fixed Operations

Fixed Operations

Follow Up Declined Repairs Follow Up Declined Repairs

Ever wonder how much in profits is left on the table from declined repairs? If no efforts are made to sell the job after the customer declines the repairs, the store is missing out. Tracking Declined Repairs Tracking declined repairs is essential for follow up. The easiest method to track declined repairs is to create a unique labor operation code on the dealer-management system. The service advisors

byJames Clausen

Jan 1, 2010

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4 Min Read

Fixed Operations

New Body Shop Parts-Ordering Process Operates 24/7 New Body Shop Parts-Ordering Process Operates 24/7

Dec 1, 2009

1 Min Read

Fixed Operations

Exec with Luxury-Car Background New CEO for NCM Inc.Exec with Luxury-Car Background New CEO for NCM Inc.

Dec 1, 2009

1 Min Read

Fixed Operations

Debt-Plagued Former Dealer Wonders What Happened Debt-Plagued Former Dealer Wonders What Happened

Nov 16, 2009

5 Min Read

Fixed Operations

If You Really Want Out Now If You Really Want Out Now

byPhil Villegas

Nov 1, 2009

3 Min Read

Fixed Operations

Tend To Organic Documents Tend To Organic Documents

byMichael Charapp

Nov 1, 2009

3 Min Read

Fixed Operations

Make Money in Down Market

Make Money in Down Market

byRebecca Chernek

Fixed Operations

GM's Speedy Parts Payments Sweet Relief, No Panacea

GM's Speedy Parts Payments Sweet Relief, No Panacea

byJames M. Amend

Fixed Operations

Recognize, Take Good Advice

Recognize, Take Good Advice

byPhil Villegas

Fixed Operations

No Vote on More Cash-for-Clunkers Funding is Declaration of War on Small Business

No Vote on More Cash-for-Clunkers Funding is Declaration of War on Small Business

Fixed Operations

Lear to File Chapter 11

Lear to File Chapter 11

Fixed Operations

A Treasure Trove of Ideas

A Treasure Trove of Ideas

Fixed Operations

Know Your Parts Manager

Know Your Parts Manager

byGARY J. NAPLES

Fixed Operations

Measure Your Way to Success

Measure Your Way to Success

Fixed Operations

Fixed Ops to the Rescue

Fixed Ops to the Rescue

Fixed Operations

It's a Bane for Parts Managers

It's a Bane for Parts Managers

byGARY J. NAPLES

Fixed Operations

Insolvency Won't Affect Karmann USA

Insolvency Won't Affect Karmann USA

Fixed Operations

Good Service Depts. Sell Cars

Good Service Depts. Sell Cars

Fixed Operations

Market Your Fixed Ops Dept.

Market Your Fixed Ops Dept.

Fixed Operations

Good Service Departments ‘Sell’ Cars

Good Service Departments ‘Sell’ Cars

Fixed Operations

Ex-Porter Runs Firm's Fixed-Ops Effort

Ex-Porter Runs Firm's Fixed-Ops Effort

Fixed Operations

Stay on Track with Performance Checklist update from April 2009

Stay on Track with Performance Checklist update from April 2009

Fixed Operations

Turn Your Fixed Operations into a Web Powerhouse

Turn Your Fixed Operations into a Web Powerhouse

Fixed Operations

Stay on Track with Performance Checklist

Stay on Track with Performance Checklist

Fixed Operations

How to Sell More Auto Parts

How to Sell More Auto Parts

Fixed Operations

EV Parts Sourcing Critical Problem

EV Parts Sourcing Critical Problem

byJames M. Amend

Fixed Operations

10 Checklist Items for Dealers

10 Checklist Items for Dealers

Fixed Operations

Back Shop to the Rescue

Back Shop to the Rescue

Fixed Operations

11 Ways to Boost Business

11 Ways to Boost Business

Fixed Operations

Utah Researchers Provide Key to Safer Teen Driving

Utah Researchers Provide Key to Safer Teen Driving

Fixed Operations

Convert Surplus Land to Cash

Convert Surplus Land to Cash

Fixed Operations

Indian OEMs Accelerate Pace to Meet Growth Potential

Indian OEMs Accelerate Pace to Meet Growth Potential

byBarbara McClellan with Sudhakar Shah in Mumbai and Mack Chrysler

Fixed Operations

Greg Miller, 42, Takes Helm of 42-Store Dealership Group

Greg Miller, 42, Takes Helm of 42-Store Dealership Group

Fixed Operations

No Excuses for Less Service

No Excuses for Less Service

Fixed Operations

Lessons From Bill Heard’s Collapse

Lessons From Bill Heard’s Collapse

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