Fixed Operations

GM's 18% gain in profits from $1.92 billion the prior year catches many by surprise. GM's perennially ailing North American Operations (NAO) gets credit for much of the turnaround, posting a hefty 37% gain in profits to $880 million (including Delphi Automotive Systems parts operations), up from $641 million. "That's very gratifying, especially in light of the fact volume was down," says Executive