Modern showrooms increase satisfaction for customers, employees alike Over-stuffed chairs, cappuccino and the latest selection from Oprah's book club. Sounds like your local Barnes & Noble, right? But it's just as likely to be a car dealership...
The Cobalt Group launched a product designed to give consumers the ability to build and select their dream cars right on a dealer's web site.Cobalt's Make & Match, integrating vehicle configuration technology and data from Chrome Data with Cobalt...
Internet conference participants embrace these fast-changing times SAN DIEGO - Angel Grajales remembers his younger years when he'd get around on horseback. Now he's galloping into the age of the Internet.He's learned a lot about on-line auto...
Do some of your potential customers say they're planning to sell their cars privately instead of trading in?One dealership provides a brochure called "Helpful Tips on Selling Your Car Privately."In giving this brochure to prospective customers...
Suppliers and dealers alike finding gold on the World Wide Web A year ago, vehicle manufacturers were explaining to their dealers just how important it is to get in on the $7 billion accessories market. There's no question that tapping into that...
Strange bedfellows bring new product to IT scene It's said that politics make strange bedfellows. Well, so do the Internet and dealership information technology systems.EDS and IBM, who normally spar along with Reynolds & Reynolds and ADP for the...
Rob Mancuso gave me a copy of a 1976 Automotive News column my dad did on Rob and his dad, James Mancuso.Rob back then was 25 years old and running the family Cadillac dealership in suburban Chicago. The article centered on him as a young dealer...
"Increasingly necessary" Free trade advocate AIADA has different agenda than NADA's MARLTON, NJ - Now and then someone suggests merging the National Auto Dealers Association and the American International Automobile Dealers Association.The...
The 2000 models are here and, because of the millenium milestone, there's potential for another awesome sales year.The approaching millenium already is making a difference in the new-vehicle marketplace, what with so many customers placing added...