No all "A" students, but no flunkies either Manufacturers constantly are grading dealer performance in sales volume, customer satisfaction and a plethora of other areas. Ward's Dealer Business decided to give the dealers a chance to grade their...
Toyota site has better closing rate than for walk-ins "The Internet a lemon?" "FounderingSales.com?"That's what banner headlines in Fortune magazine and the Detroit Free Press proclaimed, citing direct-sales dot-coms' gloom and doom in sales...
I ATTENDED THE AMERICAN INSTITUTE OF STRESS' 11th annual congress in Hawaii. Presenters, who came from all over the world, are giants in the field of medicine and science.The conference was intellectually way over my head, but the negotiated room...
An F&I training firm has added a new dealership service by setting up a business development center at a Wisconsin dealership.The customer creation and retention department is at Concours Motors, a six-brand Milwaukee dealership. Oak Career...
Impending buyouts spark $2 billion tug-of-war What's an Oldsmobile franchise worth - and how tough will the negotiations become between GM and the 2,835 Olds dealers facing burial of their 103-year-old brand?Those questions, and more, frame the...
Each domestic automaker faces sensitive dealer concerns An "issues-oriented" convention affecting each of the Big Three automakers could stimulate a record attendance of dealers and their managers at the 84th annual NADA powwow in Las Vegas this...
The deadlines of a monthly publication sometimes prevent totally up-to-date information, but as of this writing, several items are having an impact on our business.The first is the lengthy resolution of the presidential election. Other items of...
For Saab, it's a good way to make a living Saab Cars, USA Inc. should reach the 40,000 sales mark by the end of the year, says its president and CEO, Dan Chasins. This number represents a 4%-5% growth over 1999.Mr. Chasins gives credit for the...
CarDay Inc., the first of its kind brick-and-click online exchange for used vehicles, has partnered with the Planet Automotive Group and Dah Chong Hong USA (DCH USA).Planet and DCH each generate more than $1 billion a year in revenue. Over the...
Planning 100 more dealers, Suzuki gets back on the map It's a logical question for American Suzuki Motor Corp. to ask: The Grand Vitara small sport/utility vehicle has been a big success. Shouldn't an extended version of the same vehicle be an...