A courtroom battle that could reach the U.S. Supreme Court is shaping up over Ford's Blue Oval certification program.Ford President and CEO Jacques A. Nasser, responding to a suit filed by five dealers in U.S. District Court, Newark, NJ, called...
Mazda eyes more exclusive stores and a Blue Oval-like dealer programMazda has seen moderate incremental sales growth - but what it really wants to do is increase the number of its exclusive dealerships.The importer also is looking at establishing...
Auto show makes "fierce competitors from 9 to 5 good friends afterward" No question that in mid- January, Detroit is the place to be if you're an automobile enthusiast. The North American International Auto Show (NAIAS) is the most prestigious...
There's always a buzz when the National Automobile Dealers Association goes to glittering Las Vegas - and the 2001 show is sure to keep the excitement going.Always the biggest attendance draw of any convention city for the NADA Convention and...
American unit thrives despite problems in Japan Despite troubles at its parent company and a potential scandal at home, Mitsubishi Motor Sales of America managed to have yet another record-breaking year, reporting its best 10 months in the company...
I CHATTED WITH A YOUNG GM DEALER WHO HAD enjoyed a successful year as an aspiring new vehicle entrepreneur. His dealership was extremely profitable and his family enjoys an outstanding reputation in the community. He had represented his fellow...
Years of speculation, rumors and guesswork finally ended last month when General Motors executives announced they would phase out the Oldsmobile brand after more than 100 years as an auto industry nameplate. The move effects 2,801 dealers, 63 of...
Sometimes dealers have what they want, right under their nosesMost dealerships use only 20%-30% of their information technology systems' capabilities. If they're only using that much now, they won't do much better with a spiffy new system, says...
"Van Tuyl style" turns Nissan dealership around ERRITOS, CA - Like the weather, customer satisfaction is something dealers and just about everyone else talk about.Ask a dealer what his top priority is. The answer most often is "customer...