Most EV owners will turn to dealerships – not independent shops or national car repair chains – to repair and maintain their vehicles, says Capital Automotive Finance’s Daniel Garces.
Dealerships will need to offer entirely new services unique to EVs, such as emergency roadside charging, home-charging packages sold through the F&I department or insurance quotes specifically for EVs, fixed-operations experts say.
Understanding the physical issues and following the protocols associated with electric vehicles will help dealerships maintain employee safety as EV service demands increase.
More dealers are turning to used vehicles in the 5- to 7-year-old range costing between $10,000 and $15,000. That leads to a logical question: How can used-vehicle salespeople prove to customers these vehicles are good purchases?