“I told him, ‘We want to help. We’re all in.’” LaFontaine Automotive Group’s Mike Zasadny says of a conversation with the superintendent of Ecorse Public Schools about its Certified Automotive Tech Program.
Founded in 2018, RepairSmith counts Mercedes-Benz and Porsche among its investors. But that does not mean those automotive brands would make RepairSmith part of an OEM-backed plan to have dealers offer mobile service.
U.S. dealers earned $111.2 billion in service and parts sales in 2020, a third of the vehicle maintenance and repair industry’s total revenue, according to the National Automobile Dealers Assn. Local repair shops and car-care chains get the rest.
Despite the gains, fixed ops as a department – especially in warranty work – continues to lag the astronomical gains the dealer groups are putting up in other profit centers: in new- and used-vehicle gross profits, and finance & insurance.
Electric vehicle owners should be aware that collision repairs may be more costly than repairs for gas-fueled vehicles. This is because EV battery packs are expensive and finding mechanics with specific expertise in that repair can result in...