CarGurus' senior director-product, draws distinctions when asked if a new product, SEM Plus, isn’t competing against the company that offers it.

“Predictive analysis changes the way cars are sold,” automotiveMastermind co-CEO Marco Schnabl says. “It’s better for everyone, not just the customer.”

At first, Baby Boomers may have been slower than their Millennial kids to adapt to social media. That time has passed.

In a WardsAuto Q&A, top executives describe how and why the company’s heralded Fortellis came into being.   

Brian Finkelmeyer of vAuto offers three tips on how dealers can become more efficient during changing times.  

Car dealership price transparency, not price itself, is the top differentiator, because transparency plays a huge role in delivering a superior customer experience.

“The used-car market is the perfect opportunity to tap into modern analytics,” says Jonathan Banks, J.D. Power’s vice president-valuations and analytics.

“Our story has always been one of David vs. Goliath, and now we are back to doing business as usual,” says Auto/Mate’s Larry Colson.

Spanish automotive consumers displayed a major move to wireless searches, with 63% of all digital engagement on car brands’ online platforms coming through smartphones, significantly more than cellphone use in France (49%) and the U.K. (47%).

“Today, identification and diagnostics of software system failures is just as important as managing employee performance,” says Fran O’Hagan, head of Pied Piper Management Co.