Information technology may be a missing main ingredient for boosting auto industry performance and growth, according to an Accenture consulting firm survey.
As General Motors Corp. begins the national rollout of its much-discussed “OneSource” dealership Internet program, dealers are being confronted with an overwhelming amount of information about the many components that make up this...
GM Certified Used Vehicles has introduced a Web-marketing tool to its dealers. The QuickSpot TV Listing (currently offered through Cox Auto Trader's AutoExtra.com website) features exclusive video-ads with custom audio tracks. A dealer can...
At age 11, Autobytel Inc. is a granddaddy, if there is such a thing, in the online automotive retail space. By Internet standards, the Irvine, CA-based firm is a survivor, but there are tough challenges ahead judging from its disappointing third...
What is the main element of success for selling cars online? The dealer principal must take an active role in making sure e-success happens. That means going beyond stated intentions and supporting the Internet department with action.
An effort is underway to encourage state legislation mandating the use of electronic vehicle titling to help fight fraud and control costs. Nearly 70 million motor vehicles are titled in the U.S. Critics of the current system say many state title...
I'm asked this often at dealerships, seminars and 20-Group meetings: What is the main element of success for selling cars online? My answer is always the same. First and foremost, the dealer principal must take an active role in making sure e...
There's a trend in which car dealerships use local television stations' web sites as an Internet alternative to drive sales. Accessed through station web sites, portals to dealership information can assist consumers looking to buy, sell, service...
Ralph Paglia worked at three car dealerships before taking a sales job with Reynolds and Reynolds, a major automotive information technology firm. While there, he said he'd never work for a dealership again. That was before I met the Gruwell...