New CDK research identifies top words and phrases that are more likely to convert a car shopper into a buyer. (“Amazing” ranks low.)   

“It’s different than it was five years ago,” says DealerSocket’s Peter Ord.

The new system takes its name from the U.S. military’s SR-71 Blackbird, the fastest plane ever flown.

Website traffic from China, India and Russia won’t lead to many local dealership car sales.

GM Korea notes the joint promotion with the Auction online shopping site won’t be followed by offering more models, but is a special promotion to help bring the new Aveo to the attention of potential women buyers ages 30-40.

Three ways to encourage and identify high-quality website traffic to car dealership websites.

“We’ve invested in a lot of technology to run those stores,” says Tony Rimas of the McCombs Automotive Group.

The goal of Conversica’s AI system is to engage customers quickly and then connect them with a real salesperson. 

Auto Trader research shows 30% of survey respondents bought a car in 2014 based on dealer reviews or recommendations by family and friends. 

Subaru is back after a week off the chart, this time grabbing third place with a spot about a boy who breaks everything he touches – except the family’s Subaru.