In a WardsAuto Q&A, automotive digital guru David Kain talks about his days as the first employee of FordDirect and the need today for empathic salespeople.
Online retailer BuyaCar.co.uk’s female customers increased 58% in 2015, compared with a 29% increase among men. But last year the growth among female customers surged 75%, while the upswing among men was 22%.