Nobody's ever accused Honda Motor Co. Ltd. of rushing into things. The automaker, which built its stellar manufacturing reputation on well-conceived processes and a measured approach, is taking the same slow-and-steady technique with e-commerce...
The average dealership has a substantial portion of its working capital invested in parts. Yet, some dealers show marginal interest in or understanding of parts department performance. The wealth effect created during economic prosperity when...
One thing I learned quickly, after commenting that the U. S. prime interest rate increases this past year were impacting dealer profits, was that the South African prime rate is 14.25%. Acknowledging that luck and good fortune are byproducts of...
Of all the areas that can be improved to gain long-term profitability, concentrating on reducing slow-moving items and effectively eliminating dead items will produce the greatest results. One of the key functions of the parts department is to...
The deadlines of a monthly publication sometimes prevent totally up-to-date information, but as of this writing, several items are having an impact on our business.The first is the lengthy resolution of the presidential election. Other items of...
Dealership uses computer photos to show vehicle body damage to insurersDennis Martin, body shop manager at Lou Fusz Pontiac-Buick-GMC in St. Louis, MO, isn't convinced that "digital imaging" saves his department money. He is, however, convinced...
Throughout this year I have tried to present ideas and best practices to help you improve your profitability. I would like to present you with a reminder and a brief overview of selected subjects presented this year. This reminder covers what I...
Auto Auction Services Corp., the Internet arm of the nation's auto auctions, says it changed the name of its web site, formerly aascend.com, to autoIMS.com, to better reflect the company's focus.AutoIMS.com provides inventory management for...
Each year, around this time, I receive calls from dealers asking if I know of any good, effective "spiffs" that will help them sell their previous year model new-vehicle inventory.During each NCM Twenty Group meeting, dealers and managers...
By 2002 Nissan Motor Co. Ltd. plans to deliver custom-ordered vehicles to consumers in Japan and Europe within 14 days. It expects to deliver vehicles faster to North American consumers as well, but is less aggressive here because 90% of U.S...