Let's face it, there are lots of ways you can mess up your parts business. One is by establishing a days' supply for inventory based strictly on an industry guide or some other arbitrary level. I've spoken to many parts managers who operate fine...
The more things change, the more they stay the same. That adage occurred to me when a fellow NCM moderator showed me a workbook from a used-vehicle management class he attended in 1979. He was cleaning out some old files when he ran across it and...
Consumer demand for used cars is up, and franchised dealers are more focused on that part of their business. But they appear reluctant to stock up accordingly. Used inventory remains relatively lean, says Wachovia auto analyst Rich Kwas, citing...
I was invited to speak at a recent manufacturer conference in Las Vegas. With me were some of the best trainers and vendors in the business, all bringing insight and solutions to the daily process of managing the modern pre-owned vehicle...
Is there a glimmer of recovery beginning to show in the U.S. automotive market? The answer might best be described as according to the latest Wachovia Capital Markets Dealer Survey of auto retailer market trends. Polled were 33 dealership general...
Dealer.com introduces CarFlix HumanVoice, a patent-pending online video application for vehicle inventory on dealer websites. The firm says the new product automatically creates high-quality videos with real human voices from pictures and data in...
Modern dealerships must manage two separate showrooms the physical one and the one online. It's hard to say which is more important because they symbiotically depend so much on each other. The virtual showroom is where the action is, says Howard...
Dealix, a division of the Cobalt Group, has re-launched its Usedcars.com website, giving consumers multiple ways to search for a vehicle.. The new website continues to charge dealers only when interested shoppers contact them by phone or email. An...
As dealers try to figure out how to sell cars and finance customers in a tough economy, General Motors Corp. and Chrysler LLC are asking their retailers to take on more inventories. The two auto makers are appealing to dealers to place more orders...
Dealerskins, a automotive dealer web-services provider, says that the inventory and Redline performance content on its dealers' websites are now accessible through mobile devices, such as iPhone, BlackBerry and Palm Treo. The firm says it makes it...