Sticking points include the acceptability of electronic signatures; whether signatures can be notarized remotely, and whether allowing licensed new- and used-car dealers to engage in e-commerce also opens the door for...
TransUnion expects auto originations of about 6.9 million accounts in the first quarter of 2021, up about 8% from a year ago. The second-quarter forecast is 7.4 million accounts, an increase of 14.6% from the low...
Centralizing procurement at a dealership typically saves about 25% on those costs, compared with decentralized decisions on hiring suppliers and negotiating prices and contracts, according to StrategicSource.
On-demand feature delivery is forecast to grow into a multi-billion-dollar business over the next few years, and automobile dealers would do well to secure a piece of the action.
The pandemic has spurred a number of changes in sales, service, inventory management and the overall customer experience. Along the way, dealers struggled initially to be profitable.
Experian’s Melinda Zabritski says the decline probably is due at least in part to consumers who took advantage of easily available “accommodation” programs such as deferring payments during the first wave of...
Analyst Erin Kerrigan says some factors driving unusually high profits per vehicle won’t last indefinitely, such as lower-than-usual new-vehicle inventories – although higher volume next year would help offset that.
While announcing its new Clicklane online shopping channel, Asbury also unveils an ambitious five-year growth plan to add $12 billion in annual revenue by 2025.
“When people see that van, and the doors open, and they hear that generator start up, they want that service,” says David Bergamotto, service manager for Park Avenue BMW of Rochelle Park, NJ.
J.D. Power quotes percent changes by the daily selling rate because the number of officially recognized selling days in a month varies, typically by one or at most two days. But November 2020 has only 23 selling days...