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CES 2022 Plugs Automotive’s Electric Future
Jan 13, 2022
It seemed like every third booth or so, among 200 transportation companies, was selling some new, innovative and convenient system for home, work or public charging. CES 2022 made it clear electrified vehicles are the...
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Fixed Ops Highlighted at Future Dealer Conference
Nov 22, 2021
Over-the-air updates could enable technicians to identify and diagnose a problem remotely and have the parts ready for a vehicle service appointment, boosting a dealer’s efficiency and net income, says Bill Cariss...
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Agency Model: Developing Trend in New Car Retailing?
Nov 01, 2021
Under the agency model, the franchise dealer no longer is the focal point of a new vehicle sale; instead, the customer places an order directly with the OEM and names a preferred delivery dealer. The price and...
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Chasing Down the Direct-Sales, EV and Used-Car Pucks
Mar 19, 2021
Volvo says it will be an all-electric vehicle company by 2030 and by that time will convert entirely to online sales, essentially relegating dealers to delivery and service centers. Such an announcement puts car...
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Fixed Ops Pick-Up & Delivery – Now a Necessity
Feb 24, 2021
The pandemic has accelerated many changes. Some customer-centric services, such as vehicle “concierge” or pick-up and delivery, went from a convenience to the price of admission for most fixed operations.
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Car Market Shifting As More Work, Shop From Home
Jan 25, 2021
For those dealers not in the premium luxury end of the market, wouldn’t it make sense to investigate the marketing, technologies and new ways of securing business in the subprime, deep subprime and first-time buyer...
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