Many consumers still regard EVs as a new technology with which they are unfamiliar. And, in this case, unfamiliarity can breed contempt – or at least cause buyers to move cautiously.
New players rolling out the latest technologies and features with every vehicle refresh set new precedents across the mass-market category. In doing so, vehicles like these are closing the gap with premium brands.
There is growing evidence that the emerging community of carshare owners is being recognized as a distinct market opportunity for service department operations at dealerships.
Despite low inventory, microchip shortages and economic stress, the end of 2021 is expected to be on par with 2020 – which was a record year for used-vehicle prices.