Electric-vehicle demand will soar when BEVs reach total cost-of-ownership parity with internal-combustion-engine vehicles, says Akshay Singh of the Pricewaterhouse Coopers consultancy.

Dealers who understand their customer bases can turn “nomads” into “loyalists.”

System allows buyers and dealers to see financing details simultaneously.

Acceptance of service lane recommendations increase when customers obtain the financing, Sunbit reports.

Capital One reports dealers underestimate shoppers’ concerns.

Although customer satisfaction dropped, time shopping for vehicles and F&I purchases increased.

EVCS uses partnerships to fund the expansion, which has started on the West Coast.

“Many people think odometer fraud disappeared with the invention of digital odometers. But that couldn’t be further from the truth,” says Carfax’s Emilie Voss.